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Follow on Google News | Medfusion Announces Exclusive New Business Optimization Solution: Practice IntelligenceBy: Medfusion “When a practice can see exactly how many calls and messages it receives from patients, and for what reasons, the practice can leverage this information to truly impact its efficiency and bottom line,” said Vern Davenport, CEO of Medfusion. “Giving our clients an analytics tool that works with the data they have, regardless of whether it’s structured or unstructured, provides the information they need to make changes to better meet their needs and drive down overhead costs.” After a practice delineates its goals and challenges, Practice Intelligence gathers data and focuses its proprietary analysis tools on uncovering actionable insights. By using natural language processing software and deep data analysis, the Practice Intelligence team is able to categorize and precisely measure communications data by type, provider and health condition. Clear visualizations of the data give the practice and service team the information they need to create a specific plan of action. Then, monthly data monitoring tracks the quantitative impact of changes that were made in the practice. Raleigh Neurology Associates, a 26-physician practice that was once receiving more than 1,200 patient calls per day, leverages Medfusion’s Practice Intelligence solution to reduce call volume, decrease costs and increase patient satisfaction. Over the six months that Raleigh Neurology has been working with Practice Intelligence, the practice has implemented changes that reduced total call volume by 12 percent. “Medfusion’ About Medfusion Medfusion is dedicated to enhancing the relationship between patients and providers by redefining how they communicate with one another. The company offers the ability to shift routine tasks online and to mobile platforms, improving practice efficiency and driving patient engagement, all while empowering providers to meet Meaningful Use Stage 2 electronic records requirements. Our solutions also optimize time and resources for practices, so healthcare providers can focus on what they do best—caring for their patients. Learn more at www.medfusion.com. End
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