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Follow on Google News | Beyond the Arc Expert Leading Webinar: Finding the Customer in AnalyticsBy: Beyond the Arc In an effort to provide greater insight into the use of analytics across various facets of the financial industry, IBM is sponsoring a complimentary webinar with American Banker to highlight best practices from two industry experts who have successfully turned customer data into product recommendations and helpful customer service initiatives. Who: Steven J. Ramirez, CEO of Beyond the Arc (http://www.beyondthearc.com/) · Increase acquisitions; · Gain a greater understanding of customers; and · Ensure long term customer loyalty. When: Thurs., Dec. 18, 2014 12:00 – 1:00 p.m. ET “Finding the Customer in Analytics” To register, visit: http://pages.marketing.americanbanker.com/ Contact: To speak with Beyond the Arc about customer experience and predictive analytics trends or for more information, please contact: David Jones at 678-781-7238 or Stephen Sprayberry at 678-781-7207 About Beyond the Arc Berkeley, Calif.-based Beyond the Arc serves as a partner to financial services clients that seek to differentiate themselves in the marketplace by improving customer experience or deploying data science and analytics. The company’s social media data mining helps clients improve their customer experience across products, channels and touch points. For more information about Beyond the Arc and its solutions visit www.beyondthearc.com or call 1-877-676-3743. Insights on social media, financial services and more are shared on their blog (http://beyondthearc.com/ # End
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