Provide Cross Browser Live Chat Support to Your Website Visitors using Banckle.Chat

With Banckle.Chat, now you can receive new live chat request alerts on your desktop through any HTML5 supported web browser (Chrome, FireFox, Safari and Internet Explorer) to assist your customer requests promptly in the real time.
 
LANE COVE, Australia - Dec. 15, 2014 - PRLog -- Banckle.Chat is an online customer support solution for business websites that already supports sending sound, desktop, email and mobile push notifications to assist website visitors without missing any live chat requests. Now you can receive new live chat request alerts on your desktop through any HTML5 supported web browser (Chrome, FireFox, Safari and Internet Explorer) to assist your customer requests promptly in the real time.

How to use the features?

You need not to install any additional plugin or have to enable Banckle.Chat from browser settings. Cross browser notifications is an auto-enabled feature that you can “Allow” when your web browser asks you to confirm Banckle.Chat Notifier for receiving new customer chat requests and messages.

Banckle.Chat Marketplace

Banckle.Chat has an enriched Marketplace that offers multiple 3rd party integrations and live chat plugins for Wordpress, Joomla, Drupal, Android, SalesForce, Zendesk, FireFox, Moodle and many others platforms too.

Banckle.Chat - Newly added articles and documentation pages

- Provide Cross Browser Live Chat Support to Website Visitors: http://banckle.com/blog/cross-browser-notifications-manag...
- Collect e-copy of Banckle Newsletter December 2014 Edition: http://banckle.com/blog/spotlight-on-banckle-festive-disc...
- Use Banckle.Chat JavaScript API to Handle Chat Events on Client Side: http://banckle.com/blog/use-banckle-chat-javascript-api-t...
- Monitor Live Chat visits and requests on business websites: http://banckle.com/blog/monitor-missed-live-chat-visits-and-requests-on-business-websites.html

Overview: Banckle.Chat

Banckle.Chat is a cloud-based live chat and customer support solution. It is fully customizable and includes a variety of built-in templates, themes, widgets and tools for boosting customer service productivity. It achieves the great scalability by allowing multiple websites, multiple departments and multiple operators. You get all the freedom to customize the support structure as you like. Other important live support features like canned messages, file sharing, SSL encryption, proactive invitation, visual, email, desktop and sound notifications are also supported. You can also track visitors and monitor their browsing activities using the analytics & reporting features.

Read more about Banckle.Chat

- Banckle.Chat Homepage: http://banckle.com/apps/chat.html
- Experience Banckle.Chat in the real-time: https://apps.banckle.com/
- Banckle.Chat Marketplace: http://banckle.com/marketplace/chat.html
- Banckle.Chat Documentation: http://banckle.com/wiki/dashboard.action

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Tags:Desktop Notifications, Mobile Notifications, Live Chat Notifications, Cross Browser Notifications, Email Notifications
Industry:Business, Software
Location:Lane Cove - New South Wales - Australia
Subject:Features
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