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Follow on Google News | Triple gold for London estate agents at Estate Agency of the Year AwardsLondon estate agents Paramount win three gold industry awards at the Estate Agency of the Year Awards 2014
By: Paramount The judges described Paramount as “a polished business with fantastic presence in its local market”. Their reasoning behind naming Paramount Best Single Agency UK was highlighted in their report: “The judges felt the team offer unexpected touches and it is this that makes this agency stand out. Operating in a competitive patch, the directors allocate time to analyse the business results and then uncover ways to improve further. Following feedback from an elderly customer who struggled with the paperwork, they revamped the forms to make them easier to understand with friendlier language with great results. They have built relationships with local businesses in order to offer goods and services to their clients. The profits and turnover is strong and showing growth greater than that which can be attributed to a strong market. Paramount is an excellent business, as proven by its profitability, feedback and reputation.” Paramount were also named the inaugural gold winners of the Best Estate Agency to Work For award, a new accolade that recognises the businesses setting the standard for employee best practice. Introduced this year and judged differently to the rest of the awards, entrants must ensure at least 40% of their staff complete an online questionnaire in which they are asked to anonymously rate statements about their employer on a scale from “Strongly Agree” to “Strongly Disagree”. Questions are designed to discover how the team feel about every aspect of their employment, from how valued they feel to remuneration, prospects and career progression and if they’d recommend their employer to a friend or family member. Robert Lazarus, Sales Director at Paramount, comments: “Paramount celebrated its 25th anniversary this year and winning three gold accolades at the Estate Agency of the Year awards is the best way to end 2014. As a rapidly growing business we understand our clients’ need for a pro-active agency which is why we invest in our staff. Our employees are market experts who deliver excellent customer service, targeted marketing campaigns and achieve record prices and we wouldn’t win these awards without them. In return we offer a culture that balances professionalism, fairness, training, development opportunities and a fun place to work.” - ENDS - About Paramount Paramount is an independent estate and lettings agency working across London from their West Hampstead office. Paramount is a multi-award winning company committed to providing exceptional customer service through their team of experienced, knowledgeable and passionate staff. For more information visit http://www.paramount- About Estate Agency of the Year Awards The Estate Agency of the Year Awards in association with The Sunday Times & The Times is sponsored by Zoopla and is the longest running and most highly regarded awards event in the estate agency industry. The judging of the awards is chaired by The Property Ombudsman and has the backing of industry bodies NAEA and NFOPP. Entrants must submit a comprehensive written submission and questionnaire for every award they enter; entrants are then required to participate in a telephone interview and are subject to mystery shopping exercises by the team of judges. End
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