Worcester ServiceMaster Franchise Receives 100% NPS® Rating for Customer Service

WORCESTER, Mass. - Nov. 7, 2014 - PRLog -- Worcester Ma ServiceMaster Franchise, ServiceMaster by Williams is proud to announce they have received a 100% NPS® Rating for customer service.

NPS® or Net Promoter Score

The Net Promoter Score (NPS®) is a loyalty metric developed* by Fred Reichheld, a Fellow of Bain & Co and a board member of Satmetrics. NPS® is touted as the most important metric for business… Based on one singular, but considered the ultimate question: How likely are you to recommend a company to your family and friends?

Watch the video below to learn more about NPS® Rating and What it Means

https://www.youtube.com/watch?v=ANujQXVOXMY



Net Promoter programs are not traditional customer satisfaction programs. Companies must follow an organized plan to drive improvements in customer loyalty.

Admired Companies such as The Walt Disney Company, Petco, John Deere, Fidelity, eBay and American Express use NPS® to improve customer service.

For more information about NPS® Visit their website: www.netpromoter.com

For more information about ServiceMaster by Williams, visit our website:

http://servicemasterrestorebywilliams.com/about-us/

Making customers happy is our highest priority at ServceMaster By Williams.

Give us a call at 1-877-721-7470 if you have any questions about water damage or fire damage. We offer 24/7/365 immediate response for disaster restoration services.