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Follow on Google News | ScottMadden to Present HR Shared Services Benchmarking Study Highlights during Complimentary WebinarHow does your organization compare? Where is the industry headed?
By: ScottMadden, Inc. Presented by Tina Krebs and Karen Hilton, partners at ScottMadden, this webinar will showcase how the industry performs on key metrics related to HR shared services delivery models and operations, staffing levels, performance, and management infrastructure and technology, and it will provide insights about the participants’ - Why does top performance matter? - What are the characteristics of top-performing HR SSOs? - How do other parts of your delivery model impact your service center? - What type of impact can technology have on performance? - How are customer satisfaction and service center performance aligned? This webinar is free, but space is limited. To register for this session, please click here (http://www2.apqc.org/ About ScottMadden’ ScottMadden has been a pioneer in corporate and shared services since the practice began decades ago. Our Corporate & Shared Services practice has completed more than 1,100 projects since the early 90s, including hundreds of large, multi-year implementations. Our clients span a variety of industries from entertainment to energy to high tech. Examples of our projects include business case development, shared services design, and shared services build support and implementation. About ScottMadden, Inc. ScottMadden is the management consulting firm that does what it takes to get it done right. Our practice areas include Energy, Clean Tech & Sustainability, and Corporate & Shared Services. We deliver a broad array of consulting services ranging from strategic planning through implementation across many industries, business units, and functions. To learn more, visit www.scottmadden.com | Twitter (https://twitter.com/#!/ Media contact: Mary Tew marytew@scottmadden.com 919-714-7628 End
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