Proven Clutter-Free Way to Understand Customer Pain Points Through Mapping Tools

NAPERVILLE, Ill. - Nov. 4, 2014 - PRLog -- Finding customer pain points enables the business to craft tailor-fit solutions. However, without the proper tools, it is very easy for many business owners and company leaders to just mess with this step that may result into serious damages. Nowadays, there are a lot more than just plain Q&A. To really pinpoint the pain points that customers are dealing, most companies consult with Mapline, a leading mapping software that provides timely solutions for mapping needs. The maps are proven to be powerful data visualization tools that allow the users to understand their business and their customers through map points.

How does online mapping helps remove the clutter in understanding customer pain points? Here are some serious considerations:

Mapping Helps Identify Customers’ Needs

Maps reveals highly significant information about the business that could have been easily ignored without this type of data visualization. When different sets of data are plotted on a map (i.e., retail store outlets, competitors, customers’ address locations) companies can figure out in an instant what might have caused a customers’ needs. The connections between each data sets can help identify their pain points. For instance, if a startup company is into delivering vegan desserts to retail store outlets, their first step is suppose to be mapping the areas about their market. Where are the retail store outlets located? How far are they to customers? How is the competition in the area?

Mapline’s mapping tools allow the users to plot their spreadsheet data seamlessly and view the map in just a couple of minutes. When the map is generated showing different data sets, it opens new insights on important connections that may not reveal when only a single data set is plotted. Results of data analysis can be achieved in half the time.

Mapping Promotes Risk Reduction and Management Plans

The mapping software are also used to help companies plan for disaster management and risk reduction. Mapline uses mapping tools to create heatmaps. It helps the users delve more deeply into understanding their customers’ pain points in terms of risks. By creating maps by percentage of location density for instance, users can identify areas with potential risks so companies can act immediately and create plans to protect their business.

Mapping Aims to Understand the Competition

One mapping tool that proved to be very useful to thousands of companies is the draw pad. It allows the users to customize their data analysis as they manually add shapes for further analysis. The draw pad makes it possible for users to add shapes to the maps to pinpoint distances from one map point to another. They can also add additional markers as landmarks that can be useful to study the patterns of competitions. Through mapping, data connections may reveal about the competitors’ behavior to provide for customers’ buying needs.

Mapline offers business consultation for companies that are interested in identifying customer pain points. Call Mapline today at 6309099108, email at contact@mapline.com or visit their website at https://mapline.com.