NCR earns top honors for global employee learning programs

Oct. 20, 2014 - PRLog -- Duluth, GA, and Mumbai, India – As the global leader in consumer transaction technologies, it only seems fitting that NCR Corporation (http://www.ncr.com/)  was recently honored with four awards for employee learning programs that span the world from Atlanta, Georgia, to Mumbai, India.

NCR Global Head of Learning David Strainick was awarded the Bronze Innovation Award by Chief Learning Officer magazine for marshalling resources and applied innovative practices, processes and/or technologies in a new and groundbreaking way to address a significant business issue. Specifically, the NCR Global Learning team moved away from traditional learning methods and incorporated the use of leading-edge technologies such as virtual classroom, mobile and video-based learning to reduce cost of delivery and increase consumption of learning in the Sales and Services employee bases.

Additionally, NCR and learning development partner, Raytheon Professional Services, won two awards. The Bronze Award for Excellence in e-learning was presented for their development of a series of interactive, online learning modules for new hires. The Silver Award for Excellence in Blended Technology was won for their development and deployment of a rich mix of technology tools, including e-learning, mobile learning, social collaboration and games, in support of our Services and Sales learning programs.

“We’re changing the ‘what’ and ‘how’ of learning at NCR,” said Strainick. “Being recognized as an innovative leader in employee learning is a reflection of our transformative culture and dedication to giving our employees leading-edge technologies so we can give our customers leading technologies.”

At the 5th annual Chief Learning Officers Summit India, NCR also won the Customer Service Training Program Award for undertaking well-defined, output-driven and result-focused customer service training for more than 200 new customer engineers across NCR’s offices in India.

The award was presented in association with Tata Institute of Social Science at Duke University and supported by the Government of India. The summit provides a platform for the country’s finest corporate learning and talent management professionals to showcase their efforts in employee development in the corporate world.

NCR HR Manager Suman Rudra said, “At NCR, we have been conducting an array of such trainings to keep our employees engaged and motivated. Through such skilled- and behavioral-based programs, our core objective is to empower our employees and provide them with greater exposure to our benchmark processes and systems—helping them grow professionally and achieve our company goals.”