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Follow on Google News | Latest touchscreen terminals and a new POS solution for Vancouver Island UniversityITC Systems, specialist developer of campus cashless payment systems, has rolled out J2 225 terminals and POS software from Volanté across food services operations at VIU's Nanaimo Campus; VIU pays tribute to efficiciency and cost-effectiveness.
By: J2 Retail Systems, Inc. VIU felt it was time to take a hard look at the point- of-sale system it was using in its food service operations, which include two cafeterias, a table-service dining room and a conference catering facility. The POS system had been in use for 10 years and was not providing business visibility in terms of reporting and analysis that the University needed. After reviewing a number of options, VIU selected a solution from ITC Systems comprising latest touchscreen POS terminals from J2 Retail Systems, Inc. on which to run new POS software from Volanté Systems. Explains Melissa Townsend, Manager, Food Services at VIU: “We were looking for a point-of-sale system that would integrate with our inventory system. Based on that, we felt the Volanté system which ITC supplies was the best fit. When integration is complete, we will have detailed reporting that will be very exciting.” An additional key driver for VIU was to select a system that would accept credit cards and debit cards as well as integrate with meal plans, gift cards and the ITC Campus Card. To run the new software, ITC Systems recommended and deployed eight J2 225 terminals running Windows 7, together with cash drawers, printers and magnetic swipe readers. [The J2 225 is now known as Ninô]. Says Danny Trieu, Senior Software Support at ITC Systems, who was responsible for the project: “The J2 225 is a sleek, portable and powerful POS terminal that has all of the features you would expect in a POS and ones that suited VIU.” Melissa Townsend agrees and adds: “The cost of ownership of our new hardware gives us a short ROI with loads of functionality. We looked at other POS options but we are happy we chose the J2 225s.” Danny Trieu worked on site for the installation and training programme. Says Ms Townsend: “Having Danny here was a real bonus. The help he gave us was exceptional. He made the whole process work smoothly and we were very happy to have his involvement.” She continues: “Many of our staff have been with us for 20 years and were very used to our old system. There was naturally some anxiety about bringing in something new but with just half an hour of training staff were completely at home. The new system is a snap!” Danny Trieu echoes her view: “The J2 hardware is user-friendly, reliable and easy to operate. Staff are happy to have made the move to J2.” Food service staff sign on using a secure, individual login ID. The VolantéPOS System has a very intuitive interface and many extra features that meet all the requirements of Vancouver Island University. It has a sophisticated architecture that enables the free-flowing sharing of information, while not compromising on security. The system comes with a wide range of built-in reports as well as the opportunity to create customized reports. The Volanté POS software is integrated with VIU’s its ITC Systems Multiplan Gold transaction management software from ITC Systems. Multiplan Gold replaces cash in campus food services. Account holders are able to buy meal plans as well as add funds to their campus cards through the web, 24/7. The new POS also integrates with ITC Systems’ Multiplan Matrix Manager software that further provides administrators with device- and application- Such is the success of the new POS solution that Vancouver Island University is looking to install it at its other campuses, in Duncan (http://www.cc.viu.ca/ About J2 Retail Systems, Inc. J2 Retail Systems is a specialist manufacturer of PC-based touchscreens, LCD touchscreen monitors and point-of-sale hardware to the retail, hospitality and leisure industries. With 150,000 units+ installed worldwide, its clients include thousands of leisure operators, leading-brand retailers and hospitality businesses. J2 controls its own design and manufacture. As a result, its products stand out for their innovation, exceptional reliability and one of the lowest costs of ownership available today. In 2013, J2 Retail Systems became part of the AURES Group. Founded in 1989 and listed on Euronext since 1999, the AURES Groupmanufactures EPoS systems and related peripherals. Its PC-based, open-system equipment provides management and check-out functions to all points-of-sale and points-of-service including specialist food and non-food stores, retail outlets, superstores and catering and hospitality. With corporate sales over €50 million and some 50,000 EPOS systems installed during the year 2013, the AURES Group has global presence, with its head office in France, subsidiaries in the UK, Germany, Australia and the USA and a network of distributors and resellers in 50+ countries. www.j2usa.com & www.aures.com About ITC Systems ITC Systems is an international company specializing in Integrated Transaction Control Systems. We design, develop and implement state-of-the- ITC Systems serves colleges and universities and a host of other market segments by providing products and services focused on campus ID card privilege control, access control, and copy and print control; the company also offers card-related products and services for food service, laundry and other institution- Founded in 1989, ITC Systems works with organizations in the U.S. and Canada through its primary offices in St Louis and Toronto. 2014 marks ITC Systems’ 25 years anniversary. www.itcsystems.com About Vancouver Island University Known as a centre of excellence for teaching, applied research and learning, Vancouver Island University (VIU)’s roots date back to 1936. VIU has evolved into a dynamic, internationally known university supporting a student population in excess of 18,000 full-time and part-time learners, including 1,100 international students, over 1,000 aboriginal students, and employing over 2,000 faculty and staff. VIU operates four campuses including a main campus in Nanaimo and regional campuses in Duncan (http://www.cc.viu.ca/) www.viu.ca End
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