Collect Payments Anytime, Anywhere, with SMS

DERBY, U.K. - Oct. 6, 2014 - PRLog -- SMS can help your business improve its current communications by delivering unique, timely information to prospects and customers, wherever they are. Many businesses already successfully use SMS to engage, sell, support and notify their contacts.

But there’s also now a powerful SMS service using Sage Pay that enables businesses to collect payments anytime, anywhere, via a simple, mobile optimised, payment solution.

SMS IS IDEAL FOR OFF-SITE PAYMENT COLLECTIONS

Harnessing the power of SMS to automate communications with your contacts in a timely and personal way is easy to achieve via the use of an API. API’s are designed for quick integration with a host of business applications, so whether your business runs bespoke software, a CRM system, a website, or all three, an API can be implemented in a very short timeframe.

You’re then offering a new, simple and convenient payment method to your customers and can send out personalised text messages that contain unique payment links which follow a simple, mobile optimised payment process using the trusted Sage Pay payment platform.

This powerful solution means that you can reach your contacts at any time, wherever they are, to provide an easy and convenient payment method.

EMPOWER YOUR BUSINESS WITH SMS TO:

Send payment requests to your contacts, wherever they are
Collect money from a contact without the need of a checkout on your website
Collect money when your call centre is closed
Take payments from a large number of customers, all at the same time

IMPROVE THE EFFICIENCY OF YOUR OFF-SITE PAYMENT COLLECTIONS

By implementing Doluna’s SMS payments API, your business can:

Automate your off-site payment requests and reminders
Provide an easy and convenient payment channel to customers
Deliver a clean, simple, mobile optimised payment process
Benefit from Sage Pay’s level 1 PCI compliance
Spend less time and money chasing payments / cut call centre costs

Here’s a couple of examples:

Example 1 – dropped sales from a website
Its part and parcel of providing an off-site sales channel that a percentage of sales are dropped before the sales cycle is complete. Whilst the reasons for this are varied, businesses that have integrated Doluna’s SMS API can now follow up all those non-complete sales opportunities with a timely text message to remind the contact that their basket awaits and provide a convenient payment link. Using a fully mobile optimised checkout, the customer can then complete their purchase via Sage Pay’s payment platform.

Example 2 – subscriptions and renewals
Emails unfortunately sometimes get flagged as spam or lost in a junk email folder. Using SMS as a communication method to remind customers about subscription expiry and to provide a payment link solves this issue. Use Doluna’s SMS to provide your contacts with a quick and convenient payment link, wherever they are, with a clean, simple, mobile optimised Sage Pay payment process to complete.

USE SMS TO CHECK AND VALIDATE PRIOR TO PAYMENT

When collecting mobile numbers for business communications and SMS payments, it’s important to ensure that the mobile number provided to you is genuine, alive and in the possession of your contact. HLR is the cost effective method of instantly identifying the validity of a mobile number. Doluna’s SMS pin service provides 2 factor authentication by sending a unique PIN number to the message recipient via SMS, for verification. Both these services help ensure that the mobile numbers your business holds can be used efficiently and effectively.

SMS FOR CUSTOMER SERVICE

Doluna’s API provides a host of features from which your business can benefit in addition to the SMS payments solution. You can deploy advanced messaging for payment reminders, along with click-through (trackable) redirection links and more.
You’ve also got a great channel to reach out for feedback, 2 way messaging and marketing options.

REGISTERED SAGE PAY PARTNER

Doluna is a registered Sage Pay Partner and Doluna’s SMS payments solution integrates with Sage Pay’s payment services. Any business with a Sage Pay account can benefit from using Doluna to make SMS payment collections. All payments are processed via Sage Pay’s trusted PCI compliant payment platform.

Sage Pay is the most recommended independent Payments Service Provider in the UK, and provides a range of services allowing you to process payments online, over the phone, through mail order and via card machines. Part of the Sage Group, they are a highly trusted name in business, and are approved by all the major acquiring banks. Sage Pay are Level 1 compliant under the Payment Card Industry Data Security Standards (PCI DSS) so you can be sure your customers’ card details are in safe hands.

Read more about Doluna’s SMS Payments API with Sage Pay here: http://www.doluna.com/sage-pay-sms-payments/

Or contact Peter at Doluna SMS to discuss your requirements: sagepay@doluna.com