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Follow on Google News | UK market missing a major call on IP telephony in the cloudRecent survey from Six Degrees Group shows 52% of businesses are not using the cloud to host their telephony
By: Six Degrees Group The research asked 100 UK businesses about their telephony solution. It highlighted that there is a surprising lack of uptake when it comes to hosting telephony services in the cloud. Key statistics from the survey include: · Less than half (48%) of businesses are using the cloud for their telephony · Of those who use the cloud for their telephony, only a small proportion (15%) use it to host more than three quarters of their telephone systems · Of the 52 per cent of businesses who aren’t using cloud to host their telephony: 44 per cent cite control as a reason to keep systems on premise, 27 per cent cite quality and redundancy, and a fifth (19%) did not even know telephony could be hosted in the cloud. Campbell Williams, group strategy and marketing director at Six Degrees Group, said: “Businesses are dipping their toes in the water but aren’t going all the way with cloud computing – even those using hosted IP telephony aren’t using it to its full potential. If a services provider is looking after a business’ infrastructure, it makes sense for that business to streamline operations and put their telephony in the cloud too.” Williams continued: “Companies are benefiting from cloud for IT but not for telecoms. They need to work with a converged services provider who can address their quality and control requirement by using a fully-featured single-instance virtualized IP-PBX that’s fully resilient.” About Six Degrees Group Six Degrees Group is a privately owned converged technology infrastructure provider serving UK mid-market and corporate customers. The Group has a converged services portfolio – including datacentre, connectivity, voice and cloud offerings – designed to help companies meet the challenges of a connected, always-on world. For further information please visit www.6dg.co.uk End
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