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Follow on Google News | Advanced TeleHealth Solutions Receives URAC Health Call Center AccreditationBy: Advanced TeleHealth Solutions “The accreditation means the call center and its policies meet the highest standards in the industry,” said Tresa Marlow, director of telehealth. The Advanced TeleHealth Solutions call center averages about 10,000 calls a month. Professional, certified healthcare staff members work to build relationships with the patients to help them understand their diseases, medications, post-operative instructions and other issues. “We applaud Advanced TeleHealth Solutions on achieving URAC Health Call Center Accreditation,” URAC’s Health Call Center Accreditation ensures that registered nurses, physicians, or other validly licensed individuals perform the clinical aspects of triage and other health information services in a manner that is timely, confidential, and includes medically appropriate care and treatment advice. URAC, (http://www.urac.org/ To learn more about Advanced TeleHealth Solutions, visit www.advanced- End
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