Local bike shop pedals its way to high honors

PORTLAND, Ore. - Sept. 22, 2014 - PRLog -- --

Bike ‘N Hike

503-646-6363

info@bikenhike.com

kevinchudy@bikenhike.com


Local bike shop pedals its way to high honors.

Bike ‘N Hike credits success to investments in staff, service and community outreach.

In the realm of bicycle retailers, Bike ‘N Hike (http://www.bikenhike.com/) has positioned itself as a tour de force. The company was recently named a “Best Bike Shop” for 2014.

The America’s Best Bike Shop award program, created by the National Bicycle Dealers Association, (http://nbda.com/) is designed to highlight stores who best support their community, offer unsurpassed customer service and execute sound operational practices.

The local bicycle retailer, which has storefronts in Beaverton, Hillsboro, Albany, Corvallis and Milwaukie, earned a perfect score in customer service, operational excellence and community involvement.

The retailer also scored a perfect 100 on its mystery shopper scorecard, confirming that unsurpassed customer service is delivered consistently.

COMMUNITY ADVOCACY FOR 40 YEARS:

A self-spoken advocate for Portland’s vast cycling culture, Bike ‘n Hike is committed to community education and rider safety. The company offers two monthly basic maintenance clinics per month during the peak season, one of which is geared specifically towards women.

“Bike ‘n Hike has been a staple of the cycling community in the Pacific Northwest for over forty years,” says owner Kevin Chudy (http://www.bikenhike.com/articles/our-story-pg58.htm). “We employ loyal, smart, hardworking, long-term employees who are dedicated to serving our customers at the highest level. We are dedicated to increasing female participation in cycling, providing welcoming shop environments, teaching clinics and stocking a broad selection of women’s bikes and apparel.”

THOUGHTS FROM THE OWNER:

“Our staff is composed of avid cyclists, and most of us commute (via bike) to work daily,” explains Chudy. “We ride the brands we sell, and can readily talk the local roads, trails and terrain. All our employees complete online training from the major brands we carry … we regularly hold clinics with representatives, suppliers and demo drivers to make sure we are all up-to-date and current on the products we sell.”

“Many of our team have been on staff for 10 years, and are able to provide an unparalleled level of service as a result,” says Chudy. “Our vendors continuously laud us as one of their favorite customers, and our customers appreciate our straightforward, honest staff.”

ABOUT BIKE ‘N HIKE:

Bike ‘n Hike (http://www.bikenhike.com/) was founded in Corvallis, Ore., in 1971, by Al French. Its inception into the Beaverton market in 1984 positioned the growing company as a stronghold in the city and quickly evolved into a four locations-strong metro area retailer. With added locations in Portland, Milwaukie and Hillsboro, Bike ‘n Hike has positioned itself as the premier resource for bicycle purchase, advocacy, ride sponsorship and industry-specific talent acquisition serving Portland and Southwest Washington.