Open Access BPO releases Philippine outsourcing guide for businesses

By: Open Access BPO
 
 
Philippine outsourcing guide for businesses
Philippine outsourcing guide for businesses
SAN CARLOS, Calif. - Sept. 10, 2014 - PRLog -- Open Access BPO, a Philippine-based outsourcing provider of call center support services, releases a paper explaining some of the most important questions that would-be outsourcing clients should ask their prospective outsourcing partners.

The paper titled Don’t Outsource to the Philippines Until You Have Asked These Questions aims to equip businesses with solid knowledge about the Philippine outsourcing industry before they decide to outsource to the country.

Through Open Access BPO’s outsourcing guide, businesses can learn more about the strategies and pointers for guaranteeing outsourcing success. Major outsourcing issues are explored in question form and accompanied with explanations formulated by the outsourcing company’s research desk. Each question is contextualized to the Philippine outsourcing industry to help international investors and business owners create a more guided decision when choosing an outsourcing partner, especially when outsourcing for the first time.

The key areas covered by the newly-released guide include legal and operational issues that are sometimesoverlooked by businesses when negotiating with their future providers. The paper explains why matters such as tax law compliance and contingency planning for power disruption should be discussed before clients enter into an outsourcing deal. Potential setbacks and challenges that can cause an impact on their Philippine call center’s operations are also tackled in the paper, emphasizing how clients can scrutinize the different resources offered by prospects.

Don’t Outsource to the Philippines Until You Have Asked These Questions is designed to help outsourcing clients and providers alike. With hopes of not just enlightening business owners in their decision making process but fellow call center companies as well, Open Access BPO uses its paper to help all outsourcing key players create the best conditions for successful outsourcing partnerships.

About Open Access BPO

Open Access BPO is a Philippine-based outsourcing firm that provides voice and non-voice customer service, technical support, multilingual, and back office solutions to businesses of any size and industry.

Established in 2006 by Ben Davidowitz and Henry Chang, Open Access BPO started as a telemarketing company before transferring to its current facilities in Makati City, Philippines. The move paved way for expansion, as the boutique-style firm now employs 500+ employees and offers a wide range of services.

The company is dedicated to providing premium outsourcing services to businesses worldwide, including those recognized by the Fortune 500 list. It publishes white papers and case studies on the various aspects of outsourcing to aid business owners in better understanding the offshoring industry.

For questions and inquiries about this paper or our services, you may contact us at marketing@openaccessbpo.com or visit: http://www.openaccessbpo.com/

Contact
Matthew Narciso
***@openaccessbpo.com
+1.888.888.1519
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