“What makes damage control so difficult is how many times an item is touched before the consumer receives it. Manufacturers must properly produce and package the item. Shippers must properly handle the item from manufacturer to warehouse, from warehouse to wholesaler, from wholesaler to retailer. Product must be properly handled at each stored location,” states Rich Hite, President of QC Software, a leading provider of warehouse control solutions in North America.
Following are key ways to minimize product damage.
Test new products. Manufacturers should ship new items or packagingseveral times before implementing a rollout.
Improve packing procedures. Packers must add enough cushion and secure the carton with pressure-sensitive plastic tape for protection. Workers should examine returns and find ways to prevent damage during transit. Manufacturers need to improve package design for greater durability.
Install safety equipment. Rack safety netting not only prevents injuries, it can prevent cartons from falling off palletized loads. Visibility mirrors are an inexpensive way to prevent accidents. Rack protectors partially absorb the impact of a forklift accident and help prevent a rack from collapsing.
Cube trailer loads. Shippersmust properly load cartons and add enough dunnage to adequately fill the spaces.
Properly unpack. Managers should ensure that workers understand how to use box cutting tools to avoid damage and injury. Boxes should display instructions on the proper way to open them.
Improve pallet management. Workers must inspect pallets regularly for signs of wear and tear. Broken planks and missing support blocks or nails can cause loads to fail. The load should be stacked in a cubed, uniform, and stable manner and properly wrapped on the pallet.
Transfer product safely and efficiently. Forklifts need a clear path to prevent accidents. Operators should be properly trained on the equipment.
Inspect each package. Workers who handle cartons and packages should inspect them and note the specific nature of any damage for troubleshooting purposes.
For over eighteen years, QC Software has delivered the solutions that help companies succeed. Their leading-edge Tier-1 Warehouse Control System provides the flexibility, visibility, and control across warehouse operations that customers need to optimize resources and profitability. Through industry collaboration, customized training, and 24/7 support, QC Software ensures that each customer is fully leveraging their technology. Distributors realize increased system productivity and dependability.