Michael Kidd joined Pillar as General Manager of Hyatt Place Tampa in February 2009 and was promoted to Area General Manager in February 2011. He previously oversaw several of Pillar’s properties located in Florida and a handful of properties throughout the southeast region. Kidd has over 18 years of hospitality experience and has worked with Marriott, Starwood, Hilton and Hyatt. In his role as Area General Manager, he will build upon the foundation of exceptional guest service that Pillar’s teams have in place, and support his teams in their efforts to align with community initiatives.
“I am excited to serve the city of Texarkana and lead Pillar’s properties to consistent success,” said Kidd. “Each of these hotels has a unique personality driven by outstanding team members and excellent customer service, and I’m glad to be joining such a wonderful group.”
Cathy Hernandez joined Pillar in June 2014. Hernandez brings over 15 years of hospitality experience to the company and has previously held positions in management and sales. In her role as Area Director of Sales, she will work with local businesses and government organizations to meet their lodging and conference needs. Hernandez is a North Carolina native who recently relocated to the city and has already become an active member of various community organizations including the Symphony Orchestra, Women for A&M, Texarkana Country Club Women’s Golf Association, Court Appointed Special Advocates (CASA) and the Chamber of Commerce.
“We look forward to partnering with local non-profit organizations, schools and charities, and rallying our teams to assist where we can,” said Hernandez. “Community is one of the core principles that sets Pillar apart from other hotel companies, and we are constantly seeking opportunities to give back.”
Pillar Hotels & Resorts is dedicated to providing the appropriate balance of oversight, guidance and assistance to its hotels to create and maximize opportunities that result in success. The company’s “Four Pillars of Strength” are Communication, Consistency, Community and Culture. In addition to ensuring flawless service execution for guests and recognition for its employees, Pillar hotel teams across the country give back to their communities through volunteerism and donations. To learn more about Pillar, the company’s hotels and community efforts, visit PillarHotels.com.
Contact Pillar Hotels & Resorts Texarkana Properties:
5001 N. Cowhorn Creek Loop Rd., Texarkana, TX 75503 | 903.334.7400
Hampton Inn & Suites Texarkana
4601 Cowhorn Creek Loop Rd., Texarkana, TX 75503 | 903.832.3499 http://hamptoninn3.hilton.com/
TownePlace Suites Texarkana
5020 Cowhorn Creek Loop Rd., Texarkana, TX 75503 | 903.334.8800
About Pillar Hotels & Resorts
Pillar Hotels & Resorts is one of the largest independent management companies in the United States with over 220 select service, extended stay and full -service hotels. Pillar represents well-respected brands including Marriott, Hilton, Hyatt and IHG. The company offers hotel management, back office solutions, revenue management and a full-service construction company specializing in renovations, repositioning and new construction. Owner-ready information technology, scalability, and operational integrity make Pillar a best-in-class company that consistently delivers exceptional results. For more information, visit PillarHotels.com and follow @PillarHotels on Twitter.