“We launched Self(ie) Service™ nationwide just a few months ago and have received an amazing response so far. Our goal was to provide our clients and partners additional options by using the latest mobile technology available,” stated CEO, Ernie Bray. As part of our ongoing efforts to meet and exceed the growing needs of our clients, we have extended support to Self(ie) Service™ by adding seven additional languages. As of today, Selfie can now be sent to your clients in Spanish, Vietnamese, Chinese, Tagalog, French, Thai and Russian,” added Bray.
Self(ie) Service™ is built into the powerful AutoLink system, which has increasingly become the premier choice of auto insurers across the nation. One factor that differentiates the solution from the competition is that it allows for the client to instantly change the claim from self-service to a traditional full appraisal. This seamless ability to alter the file’s status reduces potential delays, improving both cycle time and overall customer experience.
ACD creates revolutionary technology and combines it with the finest claims services group available. Through advanced technology such as AutoLink, PropertyLink and SubroLink to network management of auto & property damage appraisal services, ACD is fast becoming the leader in BPO solutions to the property and casualty industry. ACD delivers key information, decision support, auditing, consulting and serves to connect the links of the entire claims value chain. The firm has processed over $2.5 billion dollars in assessed damages, servicing over 225 insurers including 11 of the Top 25 national carriers. For more information visit ACD www.acdcorp.com