PRLog - Aug. 8, 2014 - Measuring and improving customer satisfaction has never been so easy, fun, and effective as when using the unique solution developed by HappyOrNot. The award winning service combining the approachable smiley satisfaction monitoring kiosks and an intelligent reporting service, recently featured by FoxBusiness, CNBC, Bloomberg International and U.S., and USA Today, is now available for organizations through Retail Management Inc., a Florida based company with 25 years retail consulting experience and history with companies like Walmart, Ikea, and Office Depot.
HappyOrNot in Kennedy Space Center FL
Nils Larson, President of Retail Management Inc. tells:
“An ongoing concern of retailers and service providers is the push to improve customer retention, service performance and of course, sales. Using traditional methods, it’s very difficult to gain direct feedback on service quality and shopping experience. With HappyOrNot point-of-experience devices, on average, 15-20% of consumers give feedback on a daily basis, with percentages reaching as high as 80%. That is a revolution! It’s a way to show that you care about your customers and their opinions, while also boosting employee and team spirit. I have been in the business for decades, and can say that customer experience and satisfaction is something not to be neglected if you want to stay in business and secure your future.”
Ville Levaniemi, President of HappyOrNot Americas Inc. comments on the cooperation:
“Retail Management has 25 years consulting experience and they´ve helped companies like Walmart and Office Depot. This kind of experience, combined with an extensive business network, makes this reseller partnership a perfect match for client companies – Retail Management and ourselves.”
Contact Retail Management Inc.
141 Spruce St, Boynton Beach, FL 33426
Phone: 909 463 8383
Email: email@example.com or firstname.lastname@example.org
Contact HappyOrNot Americas Inc.
Ville Levaniemi, President
HappyOrNot Americas Inc.
801 S Olive Ave, Suite 113, West Palm Beach, FL 33401
Phone: 561 452 4799
HappyOrNot is a combination of a customer feedback device and intelligent reporting service whereby customers can evaluate their service experience at any retail or service provider by simply pressing a smiley button. System is used by the US companies like Citgo, H-E-B, Country Fair, Kennedy Space Center, Ocshner Health System, Orlando Airport and by nearly 1000 other organizations and chains throughout 40 countries worldwide. Organizations get the information they need to make positive service performance improvements. HappyOrNot Americas Inc. is located in West Palm Beach, FL.
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About Retail Management Inc
We have over 25 years experience of retail and related services. Working with companies such as WalMart, Home Depot, IKEA and other major retailers. Through wide variety of organizations, hospitality providers, wholesalers and manufactures, we've improved merchandise and service provided to end consumers, enhancing their bottom line results.
HappyOrNot is adding in another level of direct customer feed-back that you and your management haven't had access to in the past. This will enable us to help you exceed and delight your clients.