Enterprise mobility solutions are valuable for SMEs to increase their revenue, improve customer service and satisfaction, and to reduce the cost of acquiring customers. This helps accelerate the growth of a company and helps sales staff generate contact with customers.
Enterprise mobility solutions enable access to corporate data on the mobile devices of employees. It involves data capture, manipulation, transfer, storage, and management and helps organizations to keep employees connected with each other and to the organization's data through cloud-based services.
Enterprise mobility solutions can improve the productivity of the mobile workforce of an organization. It provides global connectivity and can aid in real-time decision-making processes.
Using enterprise mobility solutions, employees can access real-time information as and when needed, irrespective of the time or place. Moreover, these solutions help employees connect with their offices and keep track of the work on a real-time basis, thereby saving the time and cost spent in traveling
“Currently, the widely used enterprise solutions include email applications, instant messaging, and sales force automation. However, in the next two to three years, the demand among enterprises is expected to shift toward applications related to functional uses such as enterprise resource planning (ERP), customer relationship management, field service, and customer instant messenger,” says Faisal Ghaus, Vice President of TechNavio Research.
Work flexibility encourages employees to bring their own devices to office. This helps in combining personal and professional work and also provides the employees the freedom to work apart from their office workstations, which ultimately improves the productivity of an organization. Moreover, mobile application providers are developing enterprise-specific applications such as address books and Microsoft Office applications. This will assist the end-users to use mobile devices as personal computers, encouraging them in simplifying their work.
To regulate the market scenario in the next 3-4 years, TechNavio analysts have conducted in-depth analysis of the impact of market drivers, challenges and trends featuring data on product segmentations, vendor shares, growth rate by revenue and an evaluation of the different buying criteria in the order of importance.
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