“A record-breaking number of consumers are expected to shop online this holiday,” said Joseph DiSorbo, president of Rakuten Super Logistics. “E-commerce holiday fulfillment can make or break an e-tailer’s reputation and bottom-line. This eBook (http://46596.hs-
Holiday shoppers are looking to buy from sites that can guarantee accurate orders, speedy delivery, order tracking and the absolute lowest shipping costs. Many busy online stores struggle with maintaining service levels during the amplified holiday volumes. High order volumes and tight shipping deadlines increase the probability for incorrect and/or late orders, which often result in unhappy customers who tax customer service and complain in online reviews.
Although summer is still in full swing, e-tailers have a long list of preparations that must be addressed for a successful holiday season. From marketing plans to website redesigns, most e-tailers begin preparing for the season several months in advance to be ready on time. The Rakuten Super Logistics 2014 Holiday Fulfillment Handbook (http://46596.hs-
Rakuten Super Logistics is known for its 100% Accuracy Guarantee and 2-Day Delivery Network that helps protect e-commerce retailers’ reputations and exceed buyer expectations when it comes to accurate and fast delivery of online orders. This drives fewer customer service inquiries, facilitates positive online reviews and helps increase sales.