PRLog - July 24, 2014 - “The 2014 Trip Advisor® Certificate of Excellence Awards say it all!” says Judy Zehnder Keller, president and founder of Frankenmuth Bavarian Inn Lodge. “They say we’re doing our job: providing an excellent experience for our guests.”
Bavarian Inn Restaurant
The awards, only given to a select group of hospitality providers across the country, are in recognition of what actual visitors would advise prospective visitors. Bavarian Inn Lodge Ranks at a 4.5 of 5 score and Bavarian Inn Restaurant a 4.0 of 5 score.
The Frankenmuth Bavarian Inn Lodge is Trip Advisor’s most reviewed hotel in all of Michigan, thanks in part to its two new family-friendly, four-story waterslides and completely revamped indoor 18-hole mini-golf course.
The Bavarian Inn Restaurant, also a Certificate of Excellence winner, has just completed a significant renovation of its own with the addition of the Michigan on Main Bar and Grill. “This allows us to spotlight on our longstanding emphasis on Pure Michigan foods and enhance our focus on artisanal beers,” says Amy Zehnder Grossi, general manager. “It has people talking. The buzz we’re hearing is phenomenal.”
The Trip Advisor comments aren’t just read and acted on by prospective vacationers and diners. “Our team is constantly monitoring the site,” says Zehnder Keller. “We see what guests like and strive to exceed that bar for their next visit. If, for some reason, we haven’t met expectations then we do everything we can to make adjustments. If there’s anything we like to hear, it’s five words: ‘We’re planningour next trip!’”
One reason guests look forward to coming back is the benefits offered to the 20,000-plus members of the Perks Club. Zehnder Keller explains that Club members “get special rates and exclusive offers that are tailored to them. It’s our way of showing members how much we value them.”
The Bavarian Inn Restaurant and Bavarian Inn Lodge offer family-focused activities throughout the year, with popular events such as the Dog Bowl, an Olympic-style dog event on Memorial Weekend, a Hot Air Balloon Competition and seasonal activities at Halloween, Christmas, Chinese New Year, St. Patrick’s Day and many more.
About Bavarian Inn Restaurant: (bavarianinn.com) Celebrating 125 years of service in 2013, the Bavarian Inn Restaurant has become a Michigan landmark. Thanks to Dorothy and her late husband William “Tiny” Zehnder, guests experience the old-world European charm of the Bavarian Inn – whether it’s the famous chicken dinners, fresh baked goods or Michigan’s greatest selection of German beer. Bavarian Inn also prides itself on being one of the top consumers of Pure Michigan agricultural products. [Press Room: http://www.logos-
About Bavarian Inn Lodge: (bavarianinn.com)
Media contact: Sue Voyles, Logos Communications, Inc.