Based in Richmond Virginia, American Electrical has an acronym they call “FAST” that has both a true and underlying meaning. Of course the underlying message to their customers is that they try to do things as quickly as possible. Whether that’s a quotation, price check, availability question, shipping or information request More...they know and understand that there customers or potential customers time is valuable. The word FAST has a definitive meaning to American Electrical.
F – To be Flexible in their ability to serve the customer, to be able to effectively wear the different “hats” that are required in a smaller organization and to have the customers’ service issues in mind at all times.
A – To be Accurate in everything they do – from specification to delivery.
S – To act with Speed in all that they do.
T – To act as a Team so that our effort is multiplied to produce a much greater result for our customers.
Below is a link to the episode that aired on BizTV.
American Electrical was presented the prestigious Moving America Forward Award by Retired Rear Admiral Kevin F. Delaney. This award has previously been presented to Nobel Prize winners, mayors, corporate leaders, business and professional organizations of every kind that exemplify America's Entrepreneurial Spirit. For more information on American Electrical Inc. please visit http://www.americanelectrical.com/