Banckle Newsletter for July 2014: Banckle has released Helpdesk and CRM Plugin for Drupal Websites

July 3, 2014 - PRLog -- After Microsoft has stopped providing free custom domain service to Outlook.com users, Banckle.Email App is emerging as a great alternative to MS Outlook (http://banckle.com/apps/email.html) because it is not only a secure, reliable and fast emailing solution but also offering Outlook users to setup 5 free email accounts at no cost which means Banckle.Email supports 5 free users by using their free plan which will be forever and you can change this plan if you want to increase number of users/accounts.

Banckle.Email (http://banckle.com/apps/email/features.html) can become your free custom domain service because it allows you to develop your own email applications with Banckle.Email API. You will get admin section also where you can carry out all administrative tasks such as adding or removing email accounts etc and it also supports major email clients such as Microsoft Outlook and Mozilla ThunderBird and you can also access your email app on mobiles, all this without paying anything.

News

Improved Privacy Settings in Banckle.Chat

Banckle has recently improved Banckle.Chat App by introducing new security measures like Data Encryption and Data Obfuscation. Using this new security measure, administrators can implement policies like restricting user access to customer conversations and can control how operators can access customer live conversations history.

Product News

·         New: Banckle.Helpdesk for Drupal

Banckle has released Helpdesk plugin for Drupal websites (https://drupal.org/project/bancklehelpdesk) which will enable you to record issues reported by customer directly from Drupal website which will go straight into your Banckle.Helpdesk account. Using Banckle.Helpdesk plugin for Drupal you can also track updates and inform your customers about it using the same platform.

·         New: Banckle.CRM for Drupal

Banckle has also released CRM Plugin for Drupal (https://www.drupal.org/project/bancklecrm) which allows you to add contact capture form on your Druapl website. This plugin allows you to do many things like collecting important contact details, talking to potential clients, manage your sales pipeline etc.

·         New: Automatically Add Company Employees in Banckle.CRM

Banckle.CRM App allows you to control, while creating new company using Banckle.CRM, whether to add any linked email addresses in new company automatically or not. This will help you to keep your business contacts unified for better management.

·         New: Banckle.Helpdesk Contacts Export to Banckle.CRM

Using Banckle in-app connection which allows you to integrate two or more Banckle Apps, you can export all helpdesk contacts into CRM to turn potential clients into paying customers.

Community Buzz

·         Banckle.CRM has been added in the contender list for top CRM Companies (http://www.thetoptens.com/best-online-crm-companies/) at Thetoptens.com

·         Banckle.Chat has been added in the list of 6 Best Payment Suitable WordPress Plugins (http://www.wpthm.com/plugins/payment-suitable) at Wpthm.com

·         Banckle.Meeting has been mentioned in one of the articles related to Video Conferencing (http://karanjajoseph.hubpages.com/hub/Video-conferencing-The-success-metrics-and-influence-on-business-success) published on HubPages.com

·         Banckle.CRM has been added in the list of Top Customer Relationship Management Software Products (http://www.capterra.com/customer-relationship-management-software) on Capterra.com

From The Library

·         Generate tickets from within your Drupal sites using Banckle.Helpdesk

Banckle has released Help Desk plugin for Drupal websites (http://banckle.com/blog/generate-tickets-from-within-your-drupal-sites-using-banckle-helpdesk.html) which will now allow Drupal website owners to add ticket capture form on their websites and will help them to capture visitors’ queries or issues which will go straight to Banckle.Helpdesk account so that they will never miss a query or an issue submitted by their user.

·         Banckle.CRM integration with Microsoft Outlook

Banckle CRM Plug-In for Microsoft Outlook (http://banckle.com/blog/banckle-crm-integration-with-microsoft-outlook.html) not only integrates your Outlook contacts with Banckle CRM but also keep your Outlook contacts synchronized with Banckle CRM contacts. Every contact you add in Outlook is captured and organized within your Banckle CRM system so that you can easily manage contacts and share important information with all your contacts.