PRLog - July 2, 2014 - HappyOrNot® announces its nominated new board of directors, consisting of Tero Luoma, Oskari Lehtonen (PhD) and Saku Mäkinen (PhD). The founder and CEO of HappyOrNot, Heikki Väänänen, comments on the formation of the new board “A flourishing and internationalizing company needs a board of directors that have broad knowledge and a good vision. Tero as the chairman brings to the company a strong competence in financials and board work, Oskari is the expert of global business, and Saku is specialized in growth companies. We now have a combined, deep know-how to create a solid strategy for HappyOrNot.”
The company has been growing internationally very fast. It is already located in 40 countries, with several large international customers such as Carrefour, Sodexho, GE, SAS, and IKEA, and opened its USA office at the beginning of 2014. The newest addition to the HappyOrNot industry-expertise brand is for Human Resources – to continuously measure employee satisfaction. Such clients already employing HappyOrNot for this purpose are Danone, Nestle, Oracle, and DHL, among others. Employees have the ability to give anonymous feedback daily, and the effects of improvements can be seen in the results instantly.
HappyOrNot® is an innovative growth company headquartered in Tampere, Finland, and recently established in Florida, USA as HappyOrNot Americas Inc. Our internationally patented service includes totally wireless and self-standing kiosks with four smiley buttons combined with intelligent cloud based reporting/analytics, serving both operational and strategic company needs. We have collected and reported over 100 million customer feedbacks for our current customers, and since foundation in 2009, HappyOrNot has recorded a profitable growth of more than 100% annually.
HappyOrNot® helps its clients across a variety of service industries to develop their service experience and sales through continuous monitoring and reporting on customer satisfaction levels. The service has received several awards and recognition by major medias such as Daily Finance and USA Today, and featured on Bloomberg International & USA, Fox Business News, and CNBC. HappyOrNot is currently being used by nearly 1000 retail and service chain and public and governmental organizations across 40 countries, which includes such clients as IKEA, Office Depot, Domino´s Pizza, Sodexo, ISS, Securitas, Carrefour, GE Healthcare, Ochsner Health System, NHS, Heathrow Airport and over 70 other airports, SNCF (French railways), Emirates, Turkish Airlines, SAS, and DHL.
More information online: www.happy-or-