But if you're a Tour Guide, Tour Manager or Tour Director, it needs to be done.
Tips are your lifeblood. They are where you have the greatest potential for an upside in earnings and on many tours, you’ll earn more out of tips than you do from a wage.
The old saying 'get paid while you travel' doesn't work if you don't know how to ask for money, so lets talk about the do's and don't s of asking for money as a Tour Guide.
The following information comes from How to be a tour guide: the essential training manual for tour managers and tour guides (http://www.thetourguidebook.com/)
First, what not to do as a Tour Guide:
Don’t use guilt.
Don’t drop repeated hints about ‘how poor you are’ as a tour guide.
These are all amateur tactics that a good tour guide will never use. It’s unpleasant for everyone concerned, and besides, it just doesn’t work.
Now, what to do as a Tour Guide:
The easiest way to get a good tip is to do a good tour. Give great value for money – a tip gives a customer the chance to equalise that.
As a general rule of thumb, be upfront about tips but don’t go talking about them constantly. People will get the hint pretty quick.
Your tip spiel will depend on your company and your situation, but one method is described below.
Practice what you’re going to say beforehand!
Seriously, stand in front of a mirror and say your lines over and over again until it feels familiar and rolls off your tongue. Asking for money is not a time to stumble or seem like you don’t know what you’re doing.
Give people warning.
During your welcome spiel describe the tour itinerary, then describe your role, then state that you’re here to help your clients get the most from what they are doing and will be doing everything possible yourself to ensure they have a good time.
If on a multi-day tour, suggest a daily amount.
At the end of your tour, thank everyone and conclude the tour. Mention that someone asked you before about tips, and that you welcome them now if people wish to give.
For more information check out my comprehensive training manual at www.thetourguidebook.com. If you'd like to view more videos in this series, you can check out How to be a Tour Guide's video channel (https://www.youtube.com/
This article may be republished provided it supplies a link back to www.thetourguidebook.com