Mr. Ankur Warikoo, (Regional Head, APAC Emerging Countries), Mr. Nitish Kapoor (MD & GM - Reckitt Benkiser India), Mr. Subhomoy Roychoudhary (HR Director - Reckitt Benkiser), Mr. Sanjiv Malik (MD - Blackrock India), Mr. I P Tiwari (COO - GE Healthcare India) and Mr. Himanshu Tambe (Senior Partner – Accenture) shared their professional experience and current scenario in corporate world.
In the first session on 10th June, Mr. Ankur Warikoo, who is Regional Head of APAC Emerging Countries - India, Indonesia, Thailand and Philippines, shared his views on Internet as a Career Option. He cited five points why one should not take up any business other than internet:
1. Technology is taking over the world, for example, Smart Phone is the fastest growing technology now. For your information, it took ten years to reach the first internet billion, but Second internet billion took only four years.
2. Bet on tomorrow – Internet has changed life and will change more
3. It is the Most Less figured industry. India’s internet population is 80-120 million and the size of Indian ecommerce business is $15 billion
4. A heavily Invested industry
5. Internet is used by self. At present, YouTube taking over our television, anyone can watch any match or serial at any time
In the next session on 11th June, Mr. Nitish Kapoor, who is MD & GM of Reckitt Benkiser India, spoke about Market share, Profitability and Marketing Communication.
He stressed on Organisation Growth through - Sources of Manufacture, Health & Hygiene and Inputs on Ethics.
Mr. Kapoor shared the vision of Reckitt Benkiser and four core Values that drive this renowned organisation:
1. Humane – should respect the team and maintain decency
2. Entrepreneurship – to develop and implement self created ideas
3. Partnership – cannot work in isolation so team work is essential
4. Ownership – should own up whatever one does in the line of work
There are three main Behaviours that Reckitt Benkiser infuses in its employees:
1. Passionate – Be passionate about what you do, only then one can progress
2. Speed over time – should build the capacity to deliver more in short time
3. Integrity and temperament – integrity is very important for professional growth
Mr. Malik started with ‘Success Recipe’, stated: “Everybody gives different recipes for Success but it is not sure that every recipe will give you right result, because each one of you is different. So you have to tweak the recipe according to your personality.”
About Blackrock, Mr. Malik said that the organisation’
1. No Hierarchy - “In most of the Indian organisations, junior employees are not upfront to interact with seniors. I suggest speaking up and opening dialogues with seniors without feeling shy. If any junior worker has any idea, being at any branch or corner of organisation, do share with seniors.”
2. Need not to be Bookish – “Most of the Indian workers are bookish and they do courses to earn certificates only. You should learn new things for the sake of learning only, not for certificates. You should always think – ‘I want to increase my knowledge’ and keep learn new things. Remember, the day you stop learning, your career is finished. We need to change this mindset and this change of attitude will change the culture.”
3. Social Interaction – “Always prefer one-to-one direct social interactions, for example G-Chat over Emails. Emails can go troublesome and then you say that I don’t mean it. It’s always better to do online chatting or call someone to convey your message.”
In addition to above points, Mr. Malik stated three key aspects on which an organisation should stand:
1. Trust – Trust is the most important thing for all three stakeholders – Clients,
Shareholders and Employees. Organisation must maintain Clients’ trust. I advice you not to hide any important issues from Clients. In Blackrock, we maintain a solid trust from Clients’ side. If we do an error, we inform them frankly. And that’s why they trust us.
2. Risk – Risk Management is the most important thing in our field. Our area of business is like a Pension Plan scheme, where we have to give back money with good interest to our clients. Blackrock is known as the best Risk Managers. We judge risk well and don’t put our clients’ money unnecessarily on risk zones.
3. Performance – Performance is everything as you know. We all have to perform well.
They key to good performance is ‘Keep Innovating’ and ‘Adaptability to Change’.
In the next session of the day, Mr. I P Tiwari (COO- GE Healthcare India) spoke about the importance of Sales department in an organisation. Mr. Tiwari started his lecture with a statement – “Every single role can make a huge contribution in the industry. And it’s actually for you to define the role. If you don’t like any particular role, you make it interesting and glamorous and enjoy your job.”
Mr. Tiwari stressed on the fact that Sales is a very important part of an organisation and cited following reasons:
a. “Don’t see Sales just as Sales only. In my opinion, Sales help an organisation to understand its customers, their business and how they manage their business.”
b. “If you get on-ground experience on ‘what a customer wants?’ It’s easier for you to draw strategies for your business and targets.”
c. “The CEOs with whom I have worked, most of them have hardcore Sales experience and that experience really helps them in decision making and managing organisation.”
d. “Sales is not a desk job. You meet different people in different places and learn new things. Sales guys have good knowledge on their domain and they keep figuring-out ‘what is going on in customers’ mind’.”
e. “Most of the organisations encourage their employees to sit with Sales guys to understand their process and current mindset of customers.”
After every session, students asked questions to the speakers and made the Orientations interactive. These sessions helped students to understand different departments and sectors of various industries. The speakers also advised students on what they can do in their next 2 years.