PRLog - June 19, 2014 - COPPELL, Texas -- Mark and Julie Henry with RE/MAX DFW Associates in Coppell were recently honored with the office’s Customer Service Award for 2013 at the company’s Tech Symposium and Awards Presentation held at the Hilton Garden Inn in Lewisville. “Our buyers and sellers receive a questionnaire from our staff after each transaction is completed, asking them to rate the service that they received from their sales associate,” notes Mark Wolfe, president of RE/MAX DFW Associates. “Especially important is agent promptness, knowledge and courtesy throughout the transaction. Equally important is the integrity of the agent. Although the national average response ratio is between ten and twenty percent, our firm continues to record a seventy percent plus ratio of returned questionnaires, almost always indicating strong satisfaction with the agent. As would be expected from their strong commitment to their clients and based on the questionnaires completed and returned on their behalf, Mark and Julie provided exemplary service during the year.”
Congratulations Henry Home Team!
“It is a privilege to receive this award; we are both humbled and flattered,” said Mrs. Henry. “This is one of the highest compliments an agent can received from their clients and receiving this award for a second time is an exceptional honor.”
“Julie and I continually strive to give the best service possible, and the vast majority of our business is from repeat clients and referrals,” noted Mr. Henry. “We will always appreciate this recognition and will continue to endeavor to exceed our clients’ expectations.”
Since joining the Coppell RE/MAX DFW Associates office, Mark and Julie have become some of the leading REALTORS® in the Coppell and Valley Ranch markets. Receiving several notable awards over the years, Julie was named the “2005 REALTOR® OF THE YEAR” for the Coppell office of RE/MAX DFW Associates, the Henrys received the 2006 Customer Service Award, and both Julie and Mark have been recognized by D Magazine as one of the Dallas Top Residential Realtors from 2005 through 2014. Julie is a member of the prestigious RE/MAX Hall of Fame, received the RE/MAX Lifetime Achievement Award and the Henry’s are also members of the RE/MAX Platinum Club. Mark and Julie are originally from Milwaukee, Wisconsin, and have lived in Coppell for over twenty-two years. The Henry’s have two grown children, and love being grandparents to their three grandchildren and are proud to note they are expecting twin grandchildren in the fall. Prior to joining RE/MAX DFW Associates, Mrs. Henry worked in the health care industry as a Director of Finance while Mr. Henry was Sr. Vice President of Professional Services in the Enterprise Software Industry.
RE/MAX DFW Associates has been in operation for more than 30 years and today is the largest RE/MAX franchise in Texas. The firm has seven offices: Coppell, Dallas, Flower Mound, Frisco, Las Colinas, Plano and Willow Bend. The firm’s over 300 agents are projected to close a record $1.6 billion in 2014. RE/MAX DFW Associates is part of the world-wide RE/MAX network in 91 countries and 90,000+ agents.
Julie Henry and Mark Henry can be contacted at the Coppell office of RE/MAX DFW Associates at 972-393-9612 and 972-393.9633, respectively or via email at firstname.lastname@example.org or mark@henryhometeamcom. They can assist with any of the firm’s active listings, as well as any home listed in the North Texas Regional MLS System. All of these listings may be viewed on the company’s website, www.YourHomeTownPro.com.