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Follow on Google News | Imagine Solutions Helps Client State of Hawaii Win 2014 WfMC Global Case Management AwardSponsored by WfMC and supported by BPM.com (http://www.bpm.com/) DHS/BESSD staff provides citizens with essential support services to include food, shelter, and child care assistance, as well as employment support and work-training, and dependency diversion and prevention, all which require substantial case documentation and management. The agency’s main objective for implementing the CMS was to improve the citizen experience, improve data quality, provide an optimized 360⁰ view of cases across all the branches, and manage more efficiently an increasing number of cases from citizens requesting assistance without adding additional support staff. “We are honored to receive this highly-respected award; this is a tremendous acknowledgment for all of the hard work and creativity it took to improve our beneficiaries’ DHS/BESSD selected Imagine Solutions to design, develop and implement the CMS, consisting of Imagine Solutions’ Encapture (http://www.imaginesolutions.com/ “Technology is most exciting when it solves real problems in peoples’ daily lives, and the citizens of Hawaii will be better served for years to come through this major improvement in how the state delivers human services,” said Rick Smith, Founder and CEO, of Imagine Solutions. “We are honored to be recognized for our contributions and want to thank Hawaii DHS for demonstrating such foresight and commitment in this initiative. About WfMC Founded in 1993, the Workflow Management Coalition (WfMC) is a global organization of adopters, developers, consultants, analysts, as well as university and research groups engaged in workflow and BPM. The WfMC creates and contributes to process related standards, educates the market on related issues, and is the only standards organization that concentrates purely on process. The WfMC created Wf-XML and XPDL, the leading process definition language used today in over 80 known solutions to store and exchange process models. XPDL is a process design format for storing the visual diagram and all design time attributes. About Department of Human Services - Benefit, Employment and Support Services Division BESSD is the largest division in the Department of Human Services. Staff and administrators provide a continuum of services, through nine programs that serve different populations, aimed at providing clients with monthly benefits to assist them with such essentials as food, shelter, and child care, as well as employment support and work-training and dependency diversion and prevention. About Imagine Solutions Imagine Solutions, Inc., based in Dallas, TX, is a provider of end-to-end enterprise content management (ECM) technology solutions and professional services. For over 16 years, Imagine Solutions has been bringing new levels of automation agility to paper-intensive business processes. Encapture (http://www.imaginesolutions.com/ End
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