PRLog - Jun. 18, 2014 - CRMIT Solutions, a leader in transforming businesses with cloud based Customer Experience (CX) solutions on sales, service, marketing & social cloud and a Platinum level member of Oracle PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for Oracle Service Cloud.
CRMIT - Specialized in RightNow CX Cloud Service
To achieve OPN Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, CRMIT Solutions has been recognized by Oracle for its experience in delivering services specifically around Oracle Service Cloud through competency development, business results and proven success.
In today’s competitive markets, successful businesses can successfully stand out by offering their customers good customer service combined with excellent accessibility. Oracle Service Cloud delivers exceptional customer experiences (CX) across the web, social networks and contact centers, via the cloud. Give clients the power to manage the three channels that matter most in their customer's journey.
In conjunction with Oracle Service Cloud expertise, CRMIT Solutions delivers a suite of innovative, customized solutions and preconfigured functionality enabling clients to engage with their customers across channels. For customers to realize fast track implementation with minimal risk and maximum ROI, CRMIT offers Fixed Scope Offerings (FSO) to GO LIVE in less than 5 WEEKS which includes fast setup, configuration, testing and deployment of multiple Service Cloud modules.
"We are very proud to have achieved OPN Specialization for Oracle Service Cloud. This accreditation is a testimony to our in-depth knowledge and expertise in Oracle Service Cloud, which has indeed supported our clients for a unified cross-channel service solution to strengthen customer relationships, improve resolution rates and increase sales" said Vinod Reddy, Founder and CEO, CRMIT Solutions.