The Features of RSM are as follows :-
Efficient management of Service Calls.
Managing of Spares.
Provision to manage Multiple Stores.
Management and Handling of In house Calls and Onsite Calls.
You can Register Calls of your Clients where you can :-
Register Calls regardless of their type i.e. Chargeable, AMC or Warranty.
Issue the Calls to the respective Engineers.
You can select the Start Time and the Closing Time of the Call.
You can Transfer the Calls to Other Engineers.
You can Transfer the Calls from On Site to In House.
You can manage and keep the Products for Testing.
You can efficiently manage and handle the Accessories of the Products which have come with the Products.
You can do the Invoicing in RSM where you can :-
Create Service Invoices and Spare Invoices for your Customers.
Create Payment Receipts for your Customers.
You can keep a track of Pending Receipts.
You can Re-print the Receipts.
You can manage and handle the Product Stand-by in RSM where you can :-
Issue Stand-by Products to your Customers for their Products.
Keep a Track record of the Stand-by Products which you have issued to your Customers.
Get a Reminder for getting the Stand-by Product returned after the Due Date by your Customer.
You can manage the AMC's or Annual Maintenance Contracts of your Clients in RSM where you can :-
Manage AMC's of Clients according to the Multiple Locations and Multi Setup details.
You can manage Antivirus which have been provided to your Clients in RSM by :-
Managing all newly Installed Antivirus.
Renewal of all the expired Antivirus.
Getting the Renewal Reminder Report of the expired Antivirus.
In RSM you can view the Daily Collection Reports with details of :-
In RSM you can also view the Day-wise Collection Summary Report of :-
Service Call Collections
RSM also provides you with certain Features such as :-
Multi User Login where Multiple users can login to the RSM.
User wise Module and Action Level Control where you can control the Actions of the different Users.
You can view and manage the Action Log Report where you can view the actions and tasks which have been done by the Users in RSM.
RSM also provides you with a Sub-Website where you can :-
Enter the Welcome note in the RSM which would be displayed as a Welcome Note in the Home Page of your Sub-Website.
Enter the About Us Content in the RSM which would be displayed in the About Us page of your Sub-website.
Enter the Affiliations with their website and Company Logos in the RSM which would be displayed as Affiliations in your Affiliations Page.
Enter the Profile Content of your Company in the RSM which would be displayed as your Company Profile in your Sub-Website.
Enter the Address of your Company in the RSM which would be displayed as your Company Address in the Contact Page of your Sub-Website.
Customers can register call from the Sub-Website.
Customers can also check their Call Status and Call History from the Sub-Website.
You can even publish Special Offers for your customers in the RSM which would be displayed in the Home page as well as in the Special Offers page in your Sub-Website.
RSM also have features where :-
Customers get notification through SMS or Email about the status of their Calls.
After all the Features mentioned above RSM is still packed with many more features which will help you to make your Repairing and Services Business work more effectively and efficiently.
For more details about RSM - Repair & Management Software and for Free Demo please visit :- http://rsmanagement.in/
R-Online IT Solutions
R-Online IT Solutions