The response has been positive.
“PlanetRx.com has demonstrated what the power of a re-energized brand can do with new leadership and vision,” stated Zach Johnson, VP of Business Development for PlanetRx. “Since re-imagining and re-launching the new PlanetRx.com, our customer satisfaction ratings have steadily climbed in response to careful attention to both products offered and the flow of the buying process.”
With the new PlanetRx management, the over-the-counter e-commerce website strives to engage customers in healthier living by providing the products they need to make healthy choices. The company shifted the focus of the business practices to the individual, so that each customer was content with the entire process. A customer who is satisfied with the buying process is likely to be a repeat customer, which is important to establish routines of healthy living – whether the purchases are vitamins, herb supplements, or other daily health care items.
PlanetRx has established business-to-
“PlanetRx is able to offer customer groups exactly what they need to be successful,”
To further help customers find what they need, a newly added feature to the site includes product requests for desired items not available on the site. There are also plans in the work to add helpful consumer health information and targeted products for hard to find items that appeal to niche demographic markets.
Johnson noted that, “With PlanetRx, a good portion of the consumer market can be well served, and with our competitive pricing, enhanced product offering, and elevated customer service, our goal is to enrich the lives of our customers.”
For more information on PlanetRx and promotional offers, please call 1.855.748.2657 or visit www.PlanetRx.com.
PlanetRx is an e-commerce website dedicated to helping consumers lead healthier, more fulfilling lives by providing a wide range of high quality, over-the-counter health care products. By aiming to enrich customers’ lives in fundamental ways, the PlanetRx team is committed to serve customers and promote healthy living and social and corporate responsibility. To learn more, please visit www.PlanetRx.com.