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Follow on Google News |  Meliá Orlando Suite Hotel Selects Housekeeping PM Touch System™Housekeeping & Maintenance Software: Green Solution that reduces labor costs, increases property cleanliness, and provides guests with an improved and more consistent experience.
“We considered several solutions. High on our priority list was a tool that would be extremely easy for our staff to use, offer flexible customized inspections and scheduling, encompasses 100% of our property – front and back of the house, and would provide employee development tools,” stated Jose Martinez, Executive Housekeeping Manager at the Melia Orlando Suite Hotel at Celebration. “After exploring numerous options, we chose the Housekeeping PM Touch System™ because it met all of these requirements with the most flexibility, quickest implementation, and personalized service.” For Hoteliers by Hoteliers The Housekeeping PM Touch System™ is a web-based mobile system for use on any device - smartphone, tablet, and desktop computer. It replaces manual paper tracking systems and allows housekeeping and maintenance staff the ability to more effectively keep track of the level of cleanliness and preventative maintenance via daily room inspections, deep clean, and PM programs. It schedules automatic alerts for future tasks that will require their attention. Clients internationally use this total quality management tool, developed by hospitality industry professionals, to reduce their labor costs, increase property cleanliness, and provide their guests with an improved and more consistent experience. It also gives management the ability to track the quality and consistency of the work performed at their property via on-line performance scorecards and specialty reports and then better reward and train their staff, as needed. An exclusive feature of our system is the Bed Bug self-inspection, with content by the experts at ORKIN. This allows a more efficient way for housekeeping staff to track their inspections in order to reduce the likelihood of infestation problems and provide the necessary documentation of inspections to management to mitigate the property’s legal liabilities, should an issue occur. The tool is endorsed by AH&LEI, HosptialityLawyer.com & MD Preferred Services. Seeing is Believing “We have been using the system for some time now, and have found it very easy to use. Our staff now “loves” doing their inspections. We have especially benefited from the reports which have pinpointed for us exactly how we can continually develop and grow our staff’s abilities. We have seen an improvement in our scores, are delivering a more consistent product, and our staff is raising the bar to levels that we always believed they could, but didn’t have the tools to realize,” stated Martinez. Naomi Stark, President of Stark Service Solutions, comments, “Working with the Melia Orlando Suite Hotel team has been truly rewarding. We are thrilled to be part of their success. As with every client we work with, the Melia has their own unique requirements. We enjoy working closely with them to insure that their system is tailored to their evolving needs, assuring long-term success.” About Stark Service Solutions Since 2001, Stark Service Solutions, LLC, has been delivering unparalleled customer service enhancement programs. Stark’ About Melia Orlando Suites Hotel Old world charm meets new world design and contemporary comfort at Meliá Orlando Suite Hotel. Wild orchids grace tabletops and large-scale impressionist paintings combine with mosaic walls, setting an atmosphere that is both European and American Chic. The closest all-suite accommodations to Walt Disney World, Meliá Orlando Suite Hotel is an oasis located in one of Forbes Magazine’s Top Ten “Prettiest Neighborhoods” melia.orlando@ End
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