Would you let a mechanic that wasn’t properly trained work on your car? Probably not. So why not treat your voice and data system with the same care. It is just as important to make sure that your provider’s technicians understand the details behind their technology so they can properly install, service, and maintain your system to ensure its future reliability.
All too often businesses experience damaging affects by providers who don’t understand the technology they sell. The most common include:
Lost revenue due to system downtime
Increased costs from making repairs
Permanent damage to system components
Inability to effectively run the business
In order to combat these types of problems, leading telecommunications providers such as Prime Telecommunications incur substantial costs to guarantee that highly certified industry technicians are tending their clients’ voice and data systems.
Prime Telecommunications, Inc. requires hours of rigorous educational training for sales people, management and most importantly technicians, so they can fully understand today’s state-of-the-
Vic Levinson, President of Prime Telecommunications, said that its service technicians are comprised of professionals who enjoy being in the forefront of new emerging technologies. Their dedication, combined with the body of knowledge acquired from certified trainings, ensures Prime Telecommunications’
Prime Telecommunications understands that it takes a high level of commitment and dedication to provide our technicians with the latest education and certification on convergent technologies,”
Levinson said service technician training and certification benefits the end-user. “Today, when our clients require service assistance they can expect less downtime for their telecom system, which translates into greater revenue for their business.”
So if you don’t know the answer regarding your technician’s level of certification it may be time to ask. It’s much easier to prevent problems from occurring than take your chances with technicians who are less than knowledgeable about their technology.
ABOUT Prime Telecommunications
Since 1993, Prime Telecommunications has been working with thousands businesses in the Chicago metropolitan area. Initially, working to assist small companies manage the complexity of telecommunications equipment and services, Prime has evolved into a resource for businesses to put together all of the pieces of the information technology puzzle. From hosted applications to hosted phone services, back up and database management, Prime is all about providing technology solutions for businesses.
For more information on Prime Telecommunications, call (847)329 8600 or visit www.primetelecommunications.com.