The mobile enhancement comes at a time when only 33% of businesses are implementing apps, according to a recent Symantec survey.
LA’s only Certified Master Rug Cleaner, Kash Sobhe, created the app to improve the Rug Ideas experience. “People love apps, myself included,” said Sobhe. “In fact, about 1 in 5 smartphone users shop on apps. We wanted to be accessible to this demographic.”
The app has a number of convenient features like scheduling pick-ups and even service estimates. “Our customers can send us photos of their rugs through the app to get a repair or cleaning estimate. It’s easier than ever to connect with us.”
Along with the estimate feature, the app features coupons and rewards. This is especially helpful for rug aficionados or interior designers who deal with rugs often.
Rug Ideas is a family owned rug business specializing in cleaning, repair, appraisal and sales. Since 1953, the Sobhe family has passed down a passion and knowledge for area, Persian and Oriental rugs unlike any other business in their industry.
They are the only facility with their unique 10-step super hand wash process. They use their own non-toxic cleaning solution and hand wash each rug for an unbeatable result that is both green and energy efficient.
The company also carries a distinct inventory of beautiful, natural rugs for sale. They are made of wool and dyed with fruit and vegetable extracts, eliminating harsh chemicals or synthetic materials.