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Knoah Solutions Expands Operational Footprint To Include Pune, India

Pune, India Site Launch Reinforces Knoah’s Commitment to Providing Global Services to its Expanding Client Base

 
PRLog - Jun. 9, 2014 - PUNE, India -- Pune, India – April  21, 2014 – Knoah Solutions, Inc., an award winning provider of customer care, technical support, quality assurance and business process outsourcing (BPO) services for Fortune 1000 companies, announced today its continued global expansion with the opening of its contact center in Pune, India. This new facility will support the growing demand for Knoah’s global BPO services.

Knoah’s Pune center builds on the success of the company's existing center in Hyderabad, India that has been serving Knoah clients since its opening in 2001. The new facility will provide BPO services for new and existing clients looking for flexible, high-quality, cost-effective support in India, particularly when locational redundancy is important to a client.

"With the opening of our Pune site, we continue to reinforce our ongoing commitment to providing first class outsourcing services to our client partners worldwide. The new facility will greatly enhance our redundancy and delivery options to existing and future clients, i" said Knoah’s CEO, Co-Founder, Srinivas Myneni.

“Pune offers outstanding infrastructure and staffing options for our full range of services that nicely complement our Hyderabad facility.  As our customer base grows we are increasingly receiving requests to expand our footprint within India and after extensive research we felt Pune was the best option for us..

continued Myneni, "Knoah understands the importance of a global presence that supports a diverse blend of onshore and offshore locations. Ultimately, we want to provide our clients with choices that will fit their budgetary and customer experience goals across the full spectrum of customer communication channels.  We plan to expand to other geographic locations that can provide strategic advantages like CALA and Eastern Europe over time.”

For more information contact:
Jennifer Schneider
Director of Marketing
Knoah Solutions, Inc.

jschneider@knoah.com

About Knoah Solutions

Knoah Solutions is an Award-Winning Global provider of business process outsourcing (BPO) services.

Since 2001, Knoah has provided low-cost, award-winning multi-channel customer service and technical support. Our largest client earned the J.D. Power & Associates customer service award three years in a row and we’ve received global recognition as a Top Service & BPO Provider, and Rising Star.

The secret to our success has been the fostering of a rigorous “always on, always learning” infrastructure and philosophy, which clearly differentiates us from other vendors. With modern, state-of-the-art technologies, multiple redundancies, and top-level security features, we help ensure maximum contact center uptime and productivity. Our progressive tools provide total visibility into the contact center life cycle management process through coaching, e-learning, and 24/7 access from anywhere in the world.

To learn more about Knoah Solutions please visit www.knoah.com.

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Contact Email:
***@knoah.com Email Verified
Source:Knoah Solutions
City/Town:Pune - Maharashtra - India
Industry:Technology, Telecom
Tags:Outsourcing, chat, expansion, quality assurance, bpo
Shortcut:prlog.org/12334274
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