BPM Wave becomes a strategic partner for Global Blue

May 27, 2014 - PRLog -- BPM Wave was selected to support Global Blue with the implementation of a BPM and SOA Framework, as well as to provide specific advisory and monitoring services for their current BPM implementation, across the group.

Global Blue is the world’s leading transaction processor for international shopping, serving an extensive global ecosystem of merchants, travelers, and financial institutions. Through its Tax Free Shopping segment, the Company is the world’s #1 service provider enabling travelers to reclaim VAT/GST and providing merchants with related value-added services including business intelligence analytics and specialized marketing support. The Company also offers complementary dynamic currency conversion and payment integration software solutions for retail points of sale. Global Blue processes more than 27 million transactions annually for merchants in over 270,000 enabled retail locations around the world. Global Blue is a part of SilverLake, a leading Global Technology Investment Firm.

The core requirements of Global Blue were very unique, as they combine expertise with Business Process Modeling, knowledge of BPM Technical design and SOA elements, in one single framework. BPM Wave was selected to support  this project due to its long standing practice expertise in complex Enterprise Architecture and Business Process Management projects and to its innovative process automation solutions implemented in various industries, such as Banking, Manufacturing, Oil and Gas and Government, to name some.

“Aligning with BPM Wave has helped augment and leverage our efforts significantly as we push to implement a sophisticated process automation roadmap.”, said Caimin Jones, Operating Executive for Value Creation for SilverLake. “Their team brings a unique combination of the architecture and design elements critical to a project such as ours, along with extensive and invaluable real world experience in implementing complex process automation solutions.”

About BPM Wave
BPM Wave provides business performance improvement solutions that help optimize the performance of a company's most mission critical business processes, instill a continuous improvement cycle in a company's operations and monitor all key metrics to organizational performance.

Over the past 10 years, BPM Wave has developed a deep BPM solution portfolio that includes business process improvement offerings for gaining increased governance and control across a variety of key organizational operational areas such as finance, human capital management, contract and policy management, investment analysis, inventory monitoring and production planning, to name a few. Included in this portfolio are our award-winning applications, Plenary™, a governance platform for orchestrating corporate-wide approvals across virtually every area of primary capital, legislative and contractual risk and MCP™, a supply chain orchestration solution for major capital investment portfolio management.

PlenaryTM, MCPTM and our other BPM solutions have been implemented across 18 countries and a broad spectrum of public and private sector verticals such as retail, banking, aviation, manufacturing, energy and government.

For more information about the company and solution portfolio, visit www.bpmwave.ch.