PRLog - May 22, 2014 - BURBANK, Calif. -- CarRentals.com has named Midway Car Rental, L.A.’s premier car rental company, the country’s “Most Friendly and Knowledgeable”
Customer Service Award 2013
Conducted annually, CarRentals.com’
Midway earned a four out of five star rating in the Knowledgeable Staff category and four and a half stars in the Friendliness and Vehicle Satisfaction categories, for an overall rating of four stars – the best of any local car rental company in the United States. With a long-standing reputation of providing a friendly experience to their renters, Midway Car Rental also offers their discerning clientele a variety of convenience features and specialty programs that meet the demands of both corporate and retail clients.
With a strict inspection policy for each of their rentals, Midway’s impressive fleet of over 2,700 vehicles comprises one of the most comprehensive collections of exotic and luxury models on the rental market today. They are the largest independent, privately owned Los Angeles rental car company, offering a wide breadth of options to satisfy the needs of every renter.
This is the second award that Midway has won based on rentals in 2013. They were also honored by the inaugural Renter RatedTM Award from CarRentalExpress in November.
Winners were selected based on over 100,000 post-trip survey responses from CarRentals.com customers renting cars in 2013 across 30 rental car companies for pick-ups within the United States. Customers were asked to rate their car rental experience across several aspects including: vehicle satisfaction, friendliness of staff, rental value, availability of requested vehicle, promptness of shuttle, overall experience, staff knowledge, and desire to rent from the same rental car company again
About Midway Car Rental
Known for their commitment to customer satisfaction and extraordinary selection of rental vehicles, Midway Car Rental offers southern California visitors a fleet of more than 2,700 mainstream, luxury and exotic vehicles to choose from. Visit www.MidwayCarRental.com.