Grand Solmar Assists Travelers in Completing Hassle-Free Vacation Cancellations

LOS CABOS, Mexico - May 23, 2014 - PRLog -- Grand Solmar, a world-class luxury vacation accommodation provider, knows that there is nothing worse than planning a dream vacation that falls through. Whatever the circumstances may be, no one ever wants to have to call and cancel something they were really looking forward to. Here are some tips and tricks to help avoid any unpleasant circumstances when it comes to cancellations:

1. Know what the company’s policies are

Whenever booking any kind of car rental, flight or other reservation, ask a little about the company’s customer service policies. It never hurts to be prepared and also aware of what could possibly happen if the traveler is unable to follow through with the plans. Make sure to ask tough questions and read through the fine print.

2. Let them know prior to the rental date

Many of these companies have certain guidelines set that they have to follow, including the amount of time in advance a cancellation must take place in order to receive a refund or credit. The sooner in advance the company is aware of the cancellation, the more of a chance the traveler has of receiving money back or a credit of some kind rather than nothing at all.

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3. Stay calm and collected

It is easy to get upset whenever a cancellation call happens, especially if something isn’t going as planned. Remember that the person on the other end is human too, and avoid angry tones or yelling. By staying calm and explaining the situation, especially if some type of important (or unavoidable) life event or circumstance has happened, this person may be more willing to work with the traveler to help them out. In fact, some companies have certain events that qualify as unforeseen or extenuating circumstances that warrant a refund. These include things like a death in the family, a natural disaster, a court date or subpoena, hospitalization and more.

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4. Try changing the dates rather than cancelling

The Grand Solmar Cancellations Assistance Squad knows that sometimes if the hassle of cancelling is becoming too much, or isn’t due to circumstances that warrant a refund, some companies will allow a change of dates or times to help accommodate these unexpected events. This could be a way to save on cancellation fees and also avoid missing out on an exciting activity or destination.

For more tips on how to enjoy the most out of a vacation in Cabo San Lucas by staying at the award-winning Grand Solmar Land’s End Resort and Spa, visit http://www.grandsolmar.com/.