Joan Craven’s very practical approaches to communication challenges are easy to grasp and implement into our daily lives. She shows her mastery of communications by combining theory, experience, and thought-provoking questions into this book that will vastly improve your interactions with the world.
“Success and happiness in business and life revolves around one’s ability to communicate to family, friends and business associates with clarity, enthusiasm, and honesty. This instills trust between the parties and trust is essential in any relationship. This is a fundamental necessity in life, and Joan has demonstrated in Got It! the necessary skills to master effective communication and improved relationships. A Must Read!” – Penny Bradley, retired chairman and CEO of Coldwell Banker Pacific Properties, Honolulu, a company owned and grown by her from a one-man office to seven offices with over 700 agents and employees
Watch the author’s video at: http://www.youtube.com/
GOT IT! TWENTY-ONE COMMUNICATION TIPS FOR BUSY, IMPATIENT PEOPLE (ISBN: 978-1-60976-
About the Author: Joan Craven, president of Craven Communications, has been an author, communications consultant, professional speaker, and communications coach for over 30 years. As a popular weekly newspaper columnist, she understands the value of building relationships. Her diverse and growing client base includes health and safety officers, human resource managers, government officials, chartered accountants, engineers, educators, parents, and grandparents. She has assisted thousands of clients build their repertoire of thoughtful and honest communication skills. At the moment she is trying to use her communication skills as she juggles her grandchildren, her aging parents, and the reality that she is aging too. Keeping her sense of humor and her motto: “Blessed are the flexible for they shall not be bent out of shape” in mind, helps … most days.
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