Emulex and Compuware Team Up to Drastically Improve Data Center Problem Identification & Resolution

May 20, 2014 - PRLog -- DETROIT and COSTA MESA, Calif.--May 20, 2014--Compuware Corporation , the technology performance company delivering a new generation of application performance management (APM) and Emulex Corporation , a leader in network visibility today announced the availability of the Endace Fusion^TM Connector for Compuware APM’s Data Center Real-User Monitoring (DC RUM) solution. The Endace Fusion Connector represents a commitment by both companies to deliver the best-of-breed application-aware network performance management (AA-NPM) solutions that customers and resellers need to meet the challenges of today’s networks.

“The lines separating the traditional APM and NPM markets have blurred, and the framework of these solutions are inextricably linked. Solutions for today’s high-density, highly virtualized networks require both on-demand and retrospective network data to aid in the resolution of difficult application performance issues,” said John Van Siclen, General Manager of Compuware’s APM business unit. “The combination of Compuware APM’s DC RUM and Emulex EndaceProbe ^TM Intelligent Network Recorder (INR) provides the high-accuracy, highly scalable solution to ensure the availability of networked applications.”

“One of the greatest challenges when troubleshooting application performance on dense 10GbE networks is capturing and accessing relevant network data,” said Mike Riley, Senior Vice President and General Manager of the Endace Division of Emulex. “With this new Endace Fusion Connector for Compuware APM’s DC RUM, we provide real-time performance monitoring and efficient access to historical packet-level data, so when a subtle or intermittent problem occurs, customers can quickly discover the root cause. The combination of these tools in a best-of-breed AA-NPM solution for our customers will significantly speed the resolution of difficult issues, and provides our channel partners with a competitively-priced solution for their customer base.”

The Endace Fusion Connector for Compuware APM’s DC RUM automates workflows by allowing the exchange of alerts and packet-level data in real-time, providing users with true end-to-end application performance and network visibility from Compuware APM’s DC RUM dashboard. In addition, the Endace Fusion Connector for Compuware APM’s DC RUM enables lossless data collection for customers migrating from a 1GbE to 10GbE-based network environment, allowing customers to increase their network speed while maintaining complete network data capture and storage.

The benefits to end users of the Endace Fusion Connector for Compuware APM’s DC RUM include enabling rapid collaboration between network and application teams, immediate data availability to aid troubleshooting, the ability to collect and collate data from multiple points on their network, and the availability of contextual packet-level data for post-event forensics and analysis. The Endace Fusion Connector for Compuware APM’s DC RUM is part of the Endace Fusion Ecosystem™ program, and is available as part of DC RUM version 12.2. This development represents an ongoing commitment by Compuware and Emulex to provide customers and channel partners with best-of-breed APM solutions.

Additional Supporting Quotes:

“World Wide Technology has long been a channel go-to-market partner with Emulex,” said Bob Olwig, Vice President of Business Strategy and Innovation at WWT.  “We have a large number of customers who value having best-of-breed tools for their solutions, and we utilize the technical expertise of our staff and the capabilities of our Advanced Technology Center to help them explore, evaluate, architect and implement those solutions.  We are excited to work with Emulex and Compuware to bring AA-NPM solutions to market, and see the Endace Connector for Compuware APM’s DC RUM as the first in a long line of solutions resulting from this partnership.”

“Many of our customers are looking for new ways to become more responsive to changing market conditions, improve their end-user experience and operate more efficiently,” said Greg Mikkelsen, General Manager of Gen-i’s Enterprise, Commercial and Trans-Tasman business. “When customers deploy their mission-critical applications in managed service environments, being able to assess and manage application performance is always an important consideration.  Gen-i’s new high-performance management service leverages the joint Compuware/Emulex solutions to help customers identify and fix performance and security issues quickly, improving our customers’ ability to meet their critical business objectives.”

Compuware APM is the leader in a new generation of application performance management. Unlike traditional APM solutions that are heavy, difficult and reactive, Compuware APM is light, smart and proactive. Compuware APM is built to manage the complexity of today’s most challenging modern applications including mobile, cloud, big data and SOA. Compuware APM optimizes and monitors tens of thousands of applications for more than 5,000 customers, large and small, around the globe. Through the lens of end-user experience, our customers enjoy faster performance, proactive problem resolution, accelerated time-to-market and reduced application management costs through smarter analytics, advanced APM automation and a unique performance lifecycle foundation.