ICMI Expo San Diego CA May 7-8, 2014

PORTSMOUTH, N.H. - May 14, 2014 - PRLog -- May 14, 2014, Portsmouth, NH – Loyalty Factor is pleased to release some of the stellar reviews received by their President & Founder, Dianne Durkin, at the recent ICMI Contact Center & Expo held in San Diego, CA May 6-9, 2014.  Ms. Durkin presented two session topics:

“Hire A+ Attitudes for Your Organization” & “The Power of Magnetic Leadership.”

Hire A+ Attitudes for Your Organization offers hiring managers questioning strategies they can employ to filter candidates and identify those with the best attitudes for their organizational culture.

The Power of Magnetic Leadership is Dianne Durkin’s most requested topic!  Ms. Durkin presents the keys for magnetic leadership success, including identifying your leadership style, creating a responsibility-based culture, and applying appreciation techniques.

Comments from conference attendees included:

·         “Best presentation at the conference!”

·         “Dynamic, well organized and worth every minute of my time.”

Dianne Durkin’s energy and knowledge are a great addition to your next conference.  She will captivate your audience and leave them wanting more.  To book Dianne Durkin, contact Loyalty Factor at 603.334.3401 or dmdurkin@loyaltyfactor.com