Saving Time With One Call Now Can Make All the Difference

TROY, Ohio - May 15, 2014 - PRLog -- It’s not very common to find a high-tech solution to a high-cost problem that’s as simple, as cheap and as effective as an automated messaging service. That’s what the administrators and Board at Hospice of Miami County have discovered.

When patients and their families are in need, it’s critical for Hospice to be able to quickly mobilize their staff. “We used to use the old-fashioned call tree when trying to reach out to staff and volunteers. When we grew to 65 employees, it simply became unmanageable,” shared Amy LeVan, director of human resources.

As a non-profit, finding a more efficient contact method that would save time and resources was a must. At the suggestion of some employees who were familiar with their local school system’s automated messaging service, the organization decided to give it a try.

Hospice of Miami County regularly communicates with several different groups: nursing staff, caregiving volunteers, program support volunteers and administrative staff. Their service, One Call Now, allows them to quickly reach out to specific groups and get a fast response.

Since bringing on the service, Hospice has saved thousands of staff hours. “It’s a huge amount of time saved for the staff,” continues LeVan. “The staff and volunteers appreciate the efficient communications. It’s made it a lot easier to help clients at a time when they need it the most.”

About Hospice of Miami County

Hospice of Miami County is a community-based not-for-profit organization founded in 1983 to improve the quality of life for people and families facing life-limiting illnesses. Their goal is to be the leader in quality comfort and bereavement care in Miami County. Services are provided to anyone who qualifies regardless of the patient’s insurance coverage or ability to pay. They offer support and comfort care designed to help their patients and their families to make the most of the time that remains to them. Hospice identifies and honors the preferences of the patient and family through careful attention to their values, goals and priorities, as well as their cultural and spiritual perspectives. Hospice places high priority on physical comfort and functional capacity including, but not limited to: expert management of pain and other symptoms, diagnosis and treatment of psychological stress, and assistance in remaining as independent as possible or desired. For more information, please visit http://www.hospiceofmiamicounty.org/.

About One Call Now

Founded in 2002, One Call Now is America’s largest message notification provider, with 20 percent of American households—55 million Americans—depending on the company for messages that protect, inform, and engage.  For more information, please visit www.onecallnow.com.

One Call Now Media Contact:

Christina Brownlee

Director of Corporate Communications

Christina.Brownlee@onecallnow.com

877-698-3262 ext. 2323 (office)

937-479-9287 (mobile)