Reliance Digital aims to fulfil the dream of every Indian through its nationwide network of conveniently located stores by providing a delightful shopping experience of products & solutions. Further, through its sub-brand ResQ, Reliance Digital provides customers with an opportunity to experience exceptional service at several touch-points. Inspired by the Reliance philosophy for excellence, ResQ has created an enviable reputation and a capability to understand and deliver solutions to meet consumer needs. ResQ experts offer guidance to customers, demonstrate a solution and help them with identifying relevant products and solutions. ResQ also takes on the responsibility of installation and networking that ensures optimum performance for all products and solutions.
Speaking on the award, Mr Brian Bade, Chief Executive Officer (CEO), Reliance Digital said, “We are extremely proud to be recognised as ‘Best Indian Retailer – CDIT & Telecommunications’
About Reliance Digital
Reliance Digital is the consumer durables and information technology concept from Reliance Retail. Reliance Digital seeks to fulfil the dream of every Indian, be it through its nationwide network of conveniently located stores or through its presence on the web, by providing a delightful shopping experience of products & solutions and helping them bring home the latest & best in technology from the widest selection at the lowest assured price with complete peace of mind through lifelong support.
The 3 key pillars that differentiate Reliance Digital from similar players are:
1) Technology & Entertainment Experience Zones: Customers get to touch, try and feel every product and experience them ‘Live’ before making their purchase decision. The specially designed Experience Zones inside a store (for televisions, high-end entertainment systems, smartphones, laptops & IT products) simulate exact conditions to familiarize customers with each product.
2) Expert Sales Advisors: The trained staffs are always eager to understand customer’s exact needs & requirements and advise on the optimum choice of products or solutions for meeting those needs.
All these have made Reliance Digital a formidable player in India’s retail industry, and also the fastest growing electronics retail chain in the country. The growing might of Reliance Digital has been echoed by several accolades, another one being the ‘Brand Equity Most Trusted Brands 2012’ study which ranks it among the Top 5 retail brands in India.
For more information, log on to www.reliancedigital.in
About Reliance Retail Limited:
Reliance Retail Limited (RRL), a subsidiary of Reliance Industries Limited opened its first retail store in November 2006 and today operates more than 1,500 stores spread across 130 cities with nearly 9 million square feet of retail space. RRL’s loyalty membership program Reliance One has over 13 million members.
About Reliance Industries Limited:
Reliance Industries Limited (RIL) is India’s largest private sector company on all major financial parameters with a turnover of INR 401,302 crore (US$ 67.0 billion), cash profit of INR 30,795 crore (US$ 5.1 billion) and net profit of INR 21,984 crore (US$ 3.7 billion) as of March 31, 2014.
RIL is the first private sector company from India to feature in Fortune’s Global 500 list of 'World's Largest Corporations' and currently ranking 107th in terms of revenues and 128th in terms of profits in 2013. RIL ranks 68th in the Financial Times’ FT Global 500 list of the world's largest companies. RIL is ranked amongst the ’50 Most Innovative Companies - 2010' in the World in a survey conducted by the US financial publication - Business Week in collaboration with the Boston Consulting Group (BCG). In 2010, BCG also ranked RIL as the second highest ‘Sustainable Value Creators’ for creating the most shareholder value over the decade in the world.