Orchard Supply Hardware, a leading hardware retailer focused on paint, repair, and the backyard, will expand its use of MI9 products to include MI9 Merchant, MI9 Business Intelligence, MI9 Retail Hub, and MI9 Mobile software applications. These new products will enable seamless real time integration with Orchard Supply Hardware’s corporate systems.
“We have a 15 year tenure using MI9 Retail’s software, and during that time it has proven to provide a high level of service and the company’s management team has shown a strong commitment to meeting our business needs,” says Richard Marano, CIO of Orchard Supply Hardware. “The MI9 Retail Hub will enable us to process all of our store transactions within our centralized corporate systems in real time, eliminating slow and costly data entry, and data extraction from multiple sources. Our customers will see improved service as a result.”
Mike Burge, MI9 Retail’s CEO, commented, “The fact that Orchard Supply Hardware was so pleased with MI9 Retail after 15 years that it decided to implement our entire solution stack speaks volumes about our technology and commitment to customer service. Orchard Supply Hardware could have selected any technology on the market, so we appreciate their commitment and the strength of our partnership.”
About Orchard Supply Hardware
Orchard Supply Hardware operates neighborhood hardware and garden stores focused on paint, repair and the backyard. The Company was founded as a purchasing cooperative in San Jose, California in 1931. The Company currently operates 71 stores in California and two stores in Oregon with stores averaging approximately 32,000 square feet of interior selling space and 8,000 square feet of exterior nursery and garden space. For more information, visit osh.com.
About MI9 Retail
MI9 Retail is the premier provider of enterprise retail merchandising, business intelligence and store operations software. MI9 has developed the only enterprise-grade Merchandising and Business Intelligence solution on the market available as a single solution. This enables our software to process high volumes of transactions in real time customers, optimizes inventory across all channels of the business, provides a single, accurate source of the truth, reduces the costs to implement and maintain and provides the industry’s fastest time to value.