Conquer your fear of confrontation and overcome the negative behaviors that hold you back.
Identify and develop your personal negotiation style.
Assess the other side's strengths and weaknesses.
Get the other side to make concessions without giving up any of your goals.
Master the art of listening to understand the other side's position and strengthen your own.
Avoid getting sidetracked by personal or emotional issues.
Create an atmosphere of trust in which the other party is a collaborator rather than a competitor.
Break through impasses and close the deal.
"Negotiation Boot Camp is witty, incisive, instructive, pithy, and chock-full of real-world examples; it shows us how to succeed--not just in negotiations but also in life itself. This is a must-read."
HARVEY PITT--SEC Chairman