Manager John Hudson never tires of people telling him how much they love their service. Hudson doesn’t just measure his business by performance metrics, but also by customer satisfaction. PODS’ current focus is providing the market’s most convenient and cost-effective moving and storage solutions, with great customer service. In 2013, PODS of Wisconsin opened its Wisconsin Customer Service Center to insure that customers were able talk with someone who knew the area and the challenges of Wisconsin weather. Having a strong work team that aims for the highest customer service by going out of their way helps The Best Moving and Storage Idea EverTM work even better.
PODS works diligently with local charities in and around Madison and Milwaukee areas helping raise awareness and funds by saving thousands in moving and storage costs. Some include the Leukemia and Lymphoma Society of Milwaukee, Madison Marathon, Toys for Tots and Second Harvest Food Bank. Another charity in particular that PODS continuously works with is Whitefish Bay “Run by the Bay,” an event to promote healthful activity and to raise money to support Whitefish Bay schools. Last year, the event raised $5,000 and hopes to surpass that in 2014. The leading moving and storage company will be collaborating with Autism Speaks Walk and Tour De Cure for American Diabetes by providing onsite PODS® containers.
In the past decade, the franchise has performed nearly 75,000 moves, with 10,000 moves in 2013 alone. “We are happy to have become a household name in such a short time and to have helped so many families move, businesses grow and contributed to so many charitable events in the community. We have a great brand and a great product. Our challenge is to ensure that people are aware of how we can improve the moving and storage experience,”
About PODS of Wisconsin
PODS of Wisconsin is one of the largest independently-
PODS is a leader in the moving and storage industry providing both residential and commercial services in 46 U.S. states, Canada, Australia and the UK. Founded in 1998, PODS pioneered the portable moving and storage industry now preferred by many customers’ increasingly active and mobile lifestyles. To date, the PODS network has completed more than 500,000 long-distance moves, exceeded 2 million deliveries and has more than 145,000 PODS® containers in service.
Denise Bean-White, ext. 111
Brooke Lubel, ext. 117