How 9th Dot works
Using the 9th Dot mobile app is simple. After downloading the app, users are able to share a quick overview of a situation they’ve encountered (e.g. I don’t like waiting in line for 20 minutes just for a soda), and then share a proposed improvement (e.g. have a 3rd drive thru window for express orders). Consumers are provided with a simple and consistent user experience, and their ideas are securely stored until they are reviewed by the business. Businesses are able to log in through a customized account and review the various ideas submitted by their customers in real-time. “Despite having just gone live, we have already started building a broad base of users, which is really the necessary ingredient to deliver insightful content to businesses on an ongoing basis,” said Spurlock.
About 9th Dot
9th Dot’s mission is to perfect the user experience by bringing thinking inside the box. Having launched under the basic premise that consumers have waited too long for a simple and consistent means of sharing their innovative ideas for improvements with businesses, and that individuals deserved a reward if their idea is implemented, 9th Dot intends to revolutionize the way businesses engage with their customers.