First, a company’s reputation speaks for itself. There are many different places to check and see if a company holds a reputation second to none. Sort through a variety of reviews online through Google, Facebook, Yelp, and Angie’s List. Also, holding a high rating through “The Better Business Bureau”, establishes added credibility.
Second, a company’s experience can go a far way. Choose a company that is experienced in all different types of fibers and soiling conditions. Select a company that is confident they can remove some of the most unusual cleaning related problems. Also, ask them how long they have been in business. Typically, the longer they’ve been in business, the better.
Third, a company’s education and training ensures that they actually “know” what they are doing, rather than just learning the day before. A true professional carpet cleaning company sends their service technician’s to the Institute of Inspection, Cleaning & Restoration Certification, also known as the I.I.C.R.C. The I.I.C.R.C. serves more than 25 countries as the standard-setting non-profit organization for the inspection, cleaning and restoration industries. A true professional can present an I.I.C.R.C identification card prior to cleaning to ensure their knowledge is legitimate.
Fourth, a company’s systems play a large factor in determining the outcome of a job. From the equipment, to the products they use, be sure that the company you select uses a “truck-mounted”
Finally, a company’s guarantee can say everything about them. If they do not offer a 100% satisfaction guarantee, then why waste any time or money with them. If they do offer a 100% guarantee with their work, then look a step further to see if they offer any type of money-back guarantee. It is very rare to find in the cleaning industry, due to low amount of “true professionals”
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Article written by Michael Stiles