Banckle Newsletter for April 2014 is out: Banckle.Chat on Google Apps Marketplace

LANE COVE, Australia - April 4, 2014 - PRLog -- Banckle Collaborator Newsletter for April 2014 has been released and Banckle.Chat App is now available in Google App Marketplace allowing their users to install Banckle live chat and monitoring app directly from Google App Marketplace. This newsletter also provides information about new Banckle products that have been launched or will be launched in the future. Banckle.Chat plugin is now available for Joomla Website to assist their website users in a personalized manner. You can give your website a personalized feeling by customizing your live chat widget with Banckle.Chat API. Banckle has also made enhancements and added new features in all of its products making them more efficient and feasible for their users.

Read more about Banckle updates and product information here: http://banckle.com/blog/banckle-collaborator-newsletter-april-2014.html

Banckle.CHAT API now Available on Google App Marketplace

Users can now Install Banckle live chat app, live customer assistance and monitoring app directly from Google Apps Marketplace for your Google Apps account and enjoy a wonderful cloud collaboration experience. You can install Banckle.Chat App from Google App Marketplace by using the following link:

https://chrome.google.com/webstore/detail/banckle-chat/npcjdmjmahafkgpjcadhgijdpfiaefbh

Product News

Following are the new versions of Banckle Products released in previous month.

-       New Banckle.Chat Cloud API version 3.0 has been released including some important upgrades and enhancements to improve user experience. With this new version you can create amazing applications for adding a cutting edge to your customer support functions. Find out more about this new version here: http://banckle.com/cloud/live-chat-api.html

-       Webinar mode for Banckle.Meeting App has been improved which now allow hosts to select moderators for meeting sessions allowing them to improve the overall manageability of the meeting. Hosts can select any of their contacts as moderators while scheduling a meeting or pick them from the attendee list of an ongoing meeting. Read more about new webinar mode features here: http://banckle.com/apps/meeting.html

Coming Soon

Following are the new enhancements and features that will be applied to Banckle Products very soon.

-          Banckle.Chat to Banckle.Helpdesk plugin: Create tickets for all issues reported by customers  during your live conversations directly from Banckle.Chat into Banckle.Helpdesk with this plugin

-          Banckle.CRM integrates with Banckle.Meeting: Conduct audio/video conferencing sessions with potential customers and give product demos in Banckle.Meeting to your Banckle.CRM contacts

-          Java and .NET wrappers for Banckle.Campaign API: Work with Banckle.Campaign API in .NET and JAVA environments with these wrapper classes and create your own email marketing apps.

Community Buzz

-          Banckle.Chat is added in the list of 13 best WordPress chat plugins

-          Banckle.Chat is also added the list of best live chat plugins

-          Banckle.CRM product review is added on Business Software website

More New Features of Banckle.Chat

-          Banckle.Chat for Joomla

Banckle has released Banckle.Chat Plugin for Joomla website users. You can download plugin from Banckle app’s marketplace, http://banckle.com/marketplace/chat.html, and get ready to assist your website visitors in a personalized manner. Follow the steps given on the following link to successfully install this plugin: http://banckle.com/wiki/display/chat/integration-with-joomla.html

-          Customize Your Live Widget

Give your website visitors a personalized feel of your live customer assistance services by updating your live chat widget's icon, widget theme as well as the labels and greetings.  You can update your live chat widget by using the following link: http://banckle.com/apps/chat.html

Product Releases And Updates

Banckle.Chat – APIs version 3.0 released, Banckle.CRM plugin updated, usability updates and general bug fixes.

Banckle.Meeting – Improved API swagger documentation, new screen share plugin for Mac, improved in-meeting chat interface, add moderators and set chat messages for moderators and host only in webinar mode. General bug fixes.

Banckle.CRM – Improved CSV import, new hosted website contact capture form, changes to mail check based on subscription, automatically add tags to imported contacts, usability improvements and general bug fixes.

Banckle.Helpdesk – New: My tickets view, improved API swagger documentation and app settings section, server side improvements and general bug fixes.

Banckle.Campaign – Improved upload image functionality, general bug fixes and improved API swagger documentation.

Banckle.Email – Improved API swagger documentation and general bug fixes.

Contact Information

Suite 163, 79 Longueville Road

Lane Cove, NSW, 2066

Australia

Banckle – Customer Service 2.0

http://banckle.com

support@banckle.com

Phone: +1 214 329 1520