“We have experienced tremendous growth in our first year of operation, and are forecasting an additional 25 percent growth in just the first half of 2014 alone. To keep pace, we needed a technology platform that was easy to implement, easy to learn and use by our staff, and provided user-friendly features for our employer groups and participants – while still offering the most comprehensive capabilities for managing complex benefit account offerings,” said Elizabeth Jerns, president, E Benefits Administration. “Alegeus has not disappointed. It has given us a tremendous engine for uniformly managing employer groups and handling all of the administrative workflow and transaction processing associated with our benefit account offerings.”
A major factor in E Benefits Administration’
“Other prominent administration software vendors claim to have real-time card transaction processing, but in reality their solutions are dependent on batch windows. Even if those windows are mere seconds, the potential exists for balances to become out of sync – creating reconciliation challenges and the risk of overpayment,”
Looking forward, E Benefits Administration plans to further enhance its participant experience and expand its relationship with Alegeus by launching the Alegeus mobile application – giving participants anywhere, anytime access to account information and the ability to manage accounts, make payments, submit claims and perform a variety of other self-service functions from mobile devices and tablets.
“Alegeus is in business to help our clients succeed,” said Tom Torre, Alegeus CEO. “We are very pleased to partner with E Benefits Administration, providing solutions and support to help them differentiate their offerings, provide excellent service to employer groups and participants, operate efficiently, and continue their rapid growth.”
E Benefits Administration is a full service third-party administrator and plan service provider – providing services to support simple and complex plan design, and specializing in administration of Section 125 Flexible Spending Accounts (FSA), Section 105 Health Reimbursement Arrangements (HRA), Section 223 Health Savings Accounts (HSA) and COBRA.